OngoingAI

Algoshop AI Chatbot &Live Chat usage & market intelligence

Shopify rating

4.9 ★

93 reviews

What merchants actually report
4.83average· 87 reviews analyzed· 85 with written feedback
93% 5★6% ≤3★

33% of attributable reviewers are Hong Kong SAR merchants.

The developer replies to 95% of reviews overall and 100% of critical ones.

Recent reviewers rate Algoshop AI Chatbot &Live Chat 4.73, below its 4.83 lifetime average.

Rating · last 90d

4.73

Recent direction

Replies to reviews

95%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

Hong Kong SAR 33%China 26%United States 15%United Kingdom 10%Canada 2%

Tenure when reviewed

under a day 69%days 25%months 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free PlanFree
  • • 7*24h Trained AI Assistant Stand-by
  • • AI Message Quota: Up to 100 msgs/month
  • • Up to 100 Live Chat Msgs/month
  • • Product Sync Limit: Up to 100 products
  • • Outreach Card: Up to 100 shows/month
Starter Plan$39.90/month

7-day free trial · or $399/year and save 17%

  • • Everything in Free Plan
  • • Up to 1,000 AI Msgs/month
  • • Up to 1,000 Live Chat Msgs/month
  • • AI Order and Shipping Tracking
  • • Product Sync Limit: Up to 1,000 products
Essential Plan$79.90/month

7-day free trial · or $799/year and save 17%

  • • Everything in Starter Plan
  • • Up to 3,000 AI Msgs/month
  • • Up to 3,000 Live Chat Msgs/month
  • • WhatsApp\Messenger\Instagram AI Chatbot
  • • Product Sync Limit: Up to 3,000 product
Ultimate Plan$199.90/month

7-day free trial · or $1,999/year and save 17%

  • • Everything in Essential Plan
  • • Up to 10,000 AI Msgs\month
  • • Up to 10,000 Live Chat Msgs/month
  • • Unlimited Product Auto Sync
  • • Outreach Card: Up to 500,000 shows/month
What does Algoshop AI Chatbot &Live Chat do?

24/7 Global Support; WhatsApp/Social Auto-reply; Real-time Order Tracking; Proactive Outreach; Live Chat

  • 24/7 proactive AI Chatbot providing real-time multilingual support to every user
  • Trigger high-converting Outreach Cards based on real-time shopper behavior
  • Manage WhatsApp/Messenger/Instagram inquiries and auto-reply to social posts
  • Self-service order tracking combined with seamless Live Chat
  • Advanced analytics dashboard: optimize sales through deep behavioral insights

Features

ChatAI chatbotsLive chatSMSEmail chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
93+10 · 29d~0.3/day· Rating steady at 4.9★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat#38▼18

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Chat on the App Store
Rank by reviews
#32 of 866
Review percentile
96th
Rating percentile
73th
On the App Store
0.7 yrs
Works with
Integrations listed for Algoshop AI Chatbot &Live Chat
Shopify AdminChatGPTGeminiKlaviyoMessengerTikTokWhatApp
Apps similar to Algoshop AI Chatbot &Live Chat
The App Store's own "more apps like this" for Algoshop AI Chatbot &Live Chat
Shopify Inbox
4.6(5,791)

Free

Dondy: WhatsApp Marketing+Chat
4.9(821)

Free plan available

∞ Facebook & Instagram Shop AI
4.9(355)

Free plan available

Frequently asked questions

24/7 Global Support; WhatsApp/Social Auto-reply; Real-time Order Tracking; Proactive Outreach; Live Chat It's a chat tool for ecommerce stores.