OngoingAI

AI Support Chatbot & Whatsapp usage & market intelligence

Shopify rating

3.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 250 Message Credit
  • • 500k Characters
  • • 1 Chatbot
  • • Live Chat
  • • AI Actions
Basic$39/month

or $390/year and save 17%

  • • 4.000 Message Credit
  • • 5M Characters
  • • 1 Chatbot
  • • Live Chat
  • • AI Actions
Pro$89/month

or $890/year and save 17%

  • • 10.000 Message Credit
  • • 10M Characters
  • • 2 Chatbots
  • • AI Actions
  • • Live Chat
Advanced$189/month

or $1,890/year and save 17%

  • • 15.000 Message Credit
  • • 10M Characters
  • • 5 Chatbots
  • • 3 Seats
  • • Live Chat
What does AI Support Chatbot & Whatsapp do?

LiveChatAI:AI Agent Chatbot & Live Chat with WhatsApp helps you automate support, provide 24/7 customer care, track orders, recommend products for ecommerce.

  • AI Agent helps resolve most customer queries in real time.
  • Hybrid AI Chatbot + Live Chat + WhatsApp for seamless support.
  • AI Actions that act — book meetings, process orders, and more.
  • Personalized support powered by customer data and insights.
  • Smooth hand-off from AI to human agents whenever needed.

Features

ChatAI chatbotsLive chatCustomer insightsDiscountsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 3.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#276 of 852
Review percentile
68th
Rating percentile
64th
On the App Store
0.9 yrs
Works with
Integrations listed for AI Support Chatbot & Whatsapp
Shopify Admincal.comcalendlymakemcpwhatsappzapier
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Frequently asked questions

LiveChatAI:AI Agent Chatbot & Live Chat with WhatsApp helps you automate support, provide 24/7 customer care, track orders, recommend products for ecommerce. It's a chat tool for ecommerce stores.