AI CHAT SUPPORT

Shopify chat app by AI Chat Support·AI chat assistant that automates customer support — accurate and always on.

Snapshot

#456of 820 inChat

AI CHAT SUPPORT is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

0

launched Mar 4, 2026

Last updated

Jul 2, 2026

Shopify listing

Catalog position

Where AI CHAT SUPPORT sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#456

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What AI CHAT SUPPORT has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-05-31 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-31 → 2026-06-16

PricingIdentity & listingCadence

Plans

AI CHAT SUPPORT pricing tiers.

Free

Free

  • 20K Tokens for free trial
  • Try before you buy

Basic Plan

$19/month

  • For small business having few requests
  • Email support
  • 3Lac Tokens per month

Starter

$49/month

  • Perfect for small business for starting
  • Email support
  • Basic analytics
  • 1.5M tokens per month

Pro Plan

$199/month

  • 10M tokens/month
  • for Growing Businesses with higher needs
  • API access

Capabilities

What AI CHAT SUPPORT can do.

The 12 capabilities AI CHAT SUPPORT lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

3
  • AI chatbots
  • Live chat
  • Multi-language

Automated responses

6
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates

Customization

3
  • Color and font
  • Chat window
  • Welcome messages

FAQ

AI CHAT SUPPORT — frequently asked questions.

What is AI CHAT SUPPORT on Shopify?
AI CHAT SUPPORT is a Shopify app in the Chat category. AI Chat Support helps merchants automate customer service with an intelligent, privacy-first chat assistant. It instantly answers questions about products, orders, and policies, reducing response time and support workload. The app runs 24/7, learns from your store data, and requires minimal permissions. Merchants save time, improve customer satisfaction, and conversion of more visitors through accurate responses.
How much does AI CHAT SUPPORT cost?
AI CHAT SUPPORT offers a free plan and 3 paid plans starting at $19/month and going up to $199/month. The free plan includes 20K Tokens for free trial and Try before you buy. The paid plans unlock advanced features beyond what's available on the free tier.
Is AI CHAT SUPPORT free?
Yes — AI CHAT SUPPORT offers a free plan alongside paid options. The free plan includes 20K Tokens for free trial and Try before you buy. Paid plans start at $19/month for advanced features.
When was AI CHAT SUPPORT launched?
AI CHAT SUPPORT launched on March 4, 2026.
Is AI CHAT SUPPORT Built for Shopify?
AI CHAT SUPPORT does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best AI CHAT SUPPORT alternatives?
Merchants commonly compare AI CHAT SUPPORT with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running AI CHAT SUPPORT.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track AI CHAT SUPPORT — free Start free

Prefer the source? View AI CHAT SUPPORT on the Shopify App Store ↗