Social Manager

Shopify chat app by Medusa Development LLC·AI chatbot that recommends products using real-time data and automates customer support.

Snapshot

5.00(1 reviews)#298of 820 inChat

Ongoing.AI tracks Social Manager daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

1 reviews

Pricing

From $25/mo

freemium

Built for Shopify

No

Years live

0

launched Dec 19, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Social Manager sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#298

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Social Manager has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-14 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    Plans

    Social Manager pricing tiers.

    Top up and go

    Free

      Basic Plan

      $25/month

        Pro Plan

        $50/month

          Enterprise Plan

          $100/month

            Capabilities

            What Social Manager can do.

            The 12 capabilities Social Manager lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

            Real-time messaging

            5
            • AI chatbots
            • Live chat
            • Multi-language
            • Real-time translation
            • Customer insights

            Automated responses

            5
            • Discounts
            • Greetings
            • Product recommendations
            • Quick replies
            • Upsell

            Customization

            2
            • Business hours
            • Chat assignment

            FAQ

            Social Manager — frequently asked questions.

            What is Social Manager on Shopify?
            Social Manager is a Shopify app in the Chat category. Social Manager is an AI chatbot designed for Shopify stores that recommends products based on live inventory data. It connects directly to the store database to provide accurate availability information and guides customers through product selection in real time. This helps merchants answer customer questions faster, reduce manual support work, and offer a more interactive shopping experience without changing their existing workflow. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
            How much does Social Manager cost?
            Social Manager offers a free plan and 3 paid plans starting at $25/month and going up to $100/month. The paid plans unlock advanced features beyond what's available on the free tier.
            Is Social Manager free?
            Yes — Social Manager offers a free plan alongside paid options. Paid plans start at $25/month for advanced features.
            When was Social Manager launched?
            Social Manager launched on December 19, 2025. In that time it has gathered 1 merchant reviews.
            Is Social Manager Built for Shopify?
            Social Manager does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
            What are the best Social Manager alternatives?
            Merchants commonly compare Social Manager with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

            Alternatives

            Apps merchants pick instead.

            Shopify

            Shopify Inbox

            4.70★5,443

            Known for: missing-features

            Chatty AI Sales Agent - For live chat & helpdesk

            Chatty AI Chatbot & Live Chat

            4.90★1,806

            Known for: bug

            TIDIO LLC

            Tidio ‑ Live Chat & AI Chatbot

            4.70★1,272

            Known for: customer-support

            Pushdaddy

            Pushdaddy Many Chat ,Cloud API

            4.30★985

            Known for: customer-support

            Browse more inAll Chat apps

            Methodology

            Where the numbers come from.

            Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

            Find every brand running Social Manager.

            Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

            Track Social Manager — free Start free

            Prefer the source? View Social Manager on the Shopify App Store ↗