OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Pricing
Free trial available
LITE PLAN
$9/month
7-day free trial
  • • Address Edits
  • • Cancellation Portal
  • • 100% Store Credit (30-day limit)
  • • Intelligence Feed
  • • Email Support
PRO PLAN
$29/month
7-day free trial
  • • AI Smart Swap
  • • Fraud Shield Protection
  • • 3PL Auto-Fulfillment Hold
  • • 105% Store Credit Bonus (30-day limit)
  • • Advanced ROI Stats
ELITE PLAN
$99/month
7-day free trial
  • • Includes all Lite & Pro features
  • • Unlimited Edit Sessions
  • • 110% Store Credit Bonus (30-day limit)
  • • Custom Logistics Hold-Tags
  • • 24/7 Dedicated Support
What does AE Plus do?

Let customers edit orders, change addresses, and self-cancel after checkout. Reduce support tickets and retain revenue with store credit on Shopify.

  • Customers self-edit shipping address, variants, and quantity after checkout
  • Self-serve cancellation portal with customizable reasons and rules
  • Store credit refunds with bonus incentives instead of cash chargebacks
  • AI-suggested product swaps offer alternatives before a customer cancels
  • Real-time activity feed tracks every order edit and cancellation request

Features

Order editingCancellationsMergingRefundsReturnsAddressLine itemsShipping feesCustom attributesCustom rulesBulk editingCustomer portalStatus updatesTaggingFilteringImport and exportAnalyticsUpsell and cross-sellCheckout upsellProduct page upsellThank you page upsellOne-click add-onsMulti-currencyMulti-languageWarrantiesShipping protectionFree giftsGift wrapFree shippingProduct add-onsProduct recommendationsFrequently bought togetherQuantity breaksVolume discountsTiered discountsAI recommendationsSubscription upgradeClick-through ratesConversion ratesRecommendation performance
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #89▲37
  • Upsell and cross-sell
    #588▲296

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Order editing on the App Store
Rank by reviews
#86 of 143
Review percentile
41th
Rating percentile
55th
On the App Store
0.2 yrs
Works with
Integrations listed for AE Plus: Order Edit & Cancel
Customer accountsShopify Admin

Frequently asked questions

Let customers edit orders, change addresses, and self-cancel after checkout. Reduce support tickets and retain revenue with store credit on Shopify. It's a order editing tool for ecommerce stores.