3Dsellers ‑ CRM & Helpdesk

Shopify chat app by 3Dsellers·3Dsellers Helpdesk packs all your customer support channels into one powerful software.

Snapshot

5.00(2 reviews)#278of 820 inChat

Ongoing.AI tracks 3Dsellers ‑ CRM & Helpdesk daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

2 reviews

Pricing

From $25/mo

free_trial

Built for Shopify

No

Years live

5

launched Nov 23, 2020

Last updated

Jul 1, 2026

Shopify listing

Catalog position

Where 3Dsellers ‑ CRM & Helpdesk sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#278

of 820 active apps

Review count percentile

66th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

5

since 2020

Listing change cadence

What 3Dsellers ‑ CRM & Helpdesk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(2 reviews)
  • 100%positive4
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “I like how simple and modern the platform feels while supporting a large number of listings and multiple accounts. It’s easy to edit prices, quantities, and listings in bulk, and the automatic feedback system works well.”
    MyStore · 5★ · 2025-11-29

    Plans

    3Dsellers ‑ CRM & Helpdesk pricing tiers.

    Essential Plan

    $25/month

    • Unlimited Tickets
    • Unlimited Channels
    • Saved Replies
    • Tags
    • Snooze
    • Order Actions
    • Inbox Rules
    • @ Mentions
    • Reply to eBay Cases
    • Collision Detection

    Professional Plan

    $39/month

    • All features from Essential and:
    • Auto Translations
    • Auto Responders
    • Agents Insights
    • Workflow Insights
    • SLA
    • Auto Messages
    • Feedback Reminder

    Growth Plan

    $199/month

    • All features of the previous plans + :
    • 30 Agents Included
    • Dedicated Account Manager
    • Lifetime History
    • Dedicated server

    Capabilities

    What 3Dsellers can do.

    The 13 capabilities 3Dsellers lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    3
    • Email chat
    • Multi-language
    • Customer insights

    Automated responses

    6
    • Greetings
    • Quick replies
    • Order updates
    • Cross-sell
    • Upsell
    • Send transcript

    Customization

    4
    • Tagging
    • Chat assignment
    • Chat flows
    • Agent avatar

    FAQ

    3Dsellers — frequently asked questions.

    What is 3Dsellers on Shopify?
    3Dsellers, officially listed on the Shopify App Store as 3Dsellers ‑ CRM & Helpdesk, is a Shopify app in the Chat category. At 3Dsellers, we have a wide range of integrations with popular eCommerce platforms, such as Shopify, Amazon, eBay, and more. With over 10 years of experience, we’ve helped thousands of online sellers grow their businesses. Our suite of tools includes an eCommerce Helpdesk, order management system, automated feedback and product review requests, and more. With 3Dsellers, you can focus on growing your business, while we take care of the rest. It averages 5.00 out of 5 across 2 merchant reviews on the Shopify App Store.
    How much does 3Dsellers cost?
    3Dsellers has 3 paid plans on the Shopify App Store, starting at $25/month and going up to $199/month.
    Is 3Dsellers free?
    No, 3Dsellers is a paid Shopify app. Plans start at $25/month on the Shopify App Store.
    When was 3Dsellers launched?
    3Dsellers launched on November 23, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 2 merchant reviews.
    Is 3Dsellers Built for Shopify?
    3Dsellers does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best 3Dsellers alternatives?
    Merchants commonly compare 3Dsellers with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running 3Dsellers ‑ CRM & Helpdesk.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track 3Dsellers ‑ CRM & Helpdesk — free Start free

    Prefer the source? View 3Dsellers ‑ CRM & Helpdesk on the Shopify App Store ↗