2folk

2folk, officially listed on the Shopify App Store as 2folk: AI Sales Chat & Revenue, is a Shopify app in the Chat category. Turn conversations into revenue — and see every dollar it generates. 2folk adds AI-powered live chat to your store and automatically tracks which conversations lead to purchases, so you see the exact revenue attributed to each chat. The AI answers product questions instantly (sizing, stock, shipping), looks up order status and tracking in real time, and sends discount codes when customers hesitate — turning hesitation into checkout.

2folk offers a free plan and 3 paid plans starting at $10/month and going up to $50/month. The free plan includes 500 AI messages/mo, Revenue attribution, Auto-discount on hesitation, and Sales nudges & exit-intent. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — 2folk offers a free plan alongside paid options. The free plan includes 500 AI messages/mo, Revenue attribution, and Auto-discount on hesitation. Paid plans start at $10/month for advanced features.

2folk launched on May 26, 2026.

2folk does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare 2folk with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.