Zon Returns and Exchanges ‑B2B

Shopify accounts and login app by Zon Staff·Zon all in one customer account, Returns and exchanges,Loyalty and reward, Wishlist & B2B Wholesale

Snapshot

4.70(23 reviews)#36of 183 inAccounts and login

Ongoing.AI tracks Zon Returns and Exchanges ‑B2B daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesAccounts and loginReturns and exchanges

Rating

4.70

23 reviews

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

1

launched Sep 2, 2024

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where Zon Returns and Exchanges ‑B2B sits day-by-day in Accounts and login.

Position across the Accounts and login page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Accounts and login leaderboard →

#56#60#65#69#73May 28May 31Jun 4Jun 7Jun 11Zon Returns and Exchanges ‑B2B · #71PasswordFree Authenticator App · #70Singleton | Rich Registration · #72
Best position observed: #57. Zon Returns and Exchanges ‑B2B slipped 14 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Zon Returns and Exchanges ‑B2B sits in the App Store.

Rank and percentile inside the Accounts and login category — the competitive shape of the niche around this app.

Rank in Accounts and login

#36

of 183 active apps

Review count percentile

80th

vs category siblings

Rating percentile

58th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Zon Returns and Exchanges ‑B2B has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-08 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-26 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(23 reviews)
  • 98%positive50
  • 0%neutral0
  • 2%negative1

Top themes

    What merchants praise

    “Amazing Customer Support! Had a small issue that was fixed in minutes by Hammad. Support was really reactive and texted back in seconds!!”
    Markus Späth GmbH · 5★ · 2025-10-22

    What merchants complain about

    “It's hard to setup, and their "Advanced customer account page" promise is a scam. Don't even waste your time. Support was useless.”
    ProTrendyz · 1★ · 2025-02-19

    Plans

    Zon Returns and Exchanges ‑B2B pricing tiers.

    Free Plan

    Free

    • Up to 1,000 customers
    • Basic Features
    • Email support

    Basic

    $9.99/month

    • Up to 10,000 customers
    • Basic customer accounts page
    • 100 return & exchange requests
    • 500 wishlists
    • Analytics
    • Email support

    Standard

    $19.99/month

    • Up to 20,000 customers
    • Customer accounts page
    • Loyalty & referral program
    • 500 return & exchange requests
    • Multi-language support
    • Analytics

    Premium

    $29.99/month

    • Unlimited customers
    • Advanced customer accounts page
    • Loyalty & referral program
    • Unlimited return & exchange requests
    • Shopify POS
    • B2B

    Capabilities

    What Zon Returns and Exchanges ‑B2B can do.

    The 34 capabilities Zon Returns and Exchanges ‑B2B lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Accounts and login

    Customer login

    4
    • Single sign-on (SSO)
    • Multi-factor auth
    • Email verification
    • One-time password (OTP)

    Account management

    6
    • Accounts portal
    • Profiles
    • Activation link
    • Registration forms
    • Custom fields
    • Multi-language

    Access control

    3
    • Approve requests
    • Restrict access
    • Password protection

    Returns and exchanges

    Return options

    8
    • Automated refunds
    • Manual refunds
    • Exchanges
    • Replacements
    • In-store returns
    • Gift cards
    • Store credit
    • Gift returns

    Return management

    13
    • Automated approvals
    • Return portal
    • Custom policies
    • Return windows
    • Return reasons
    • Multi-language
    • Shipping labels
    • Return tracking
    • SMS notifications
    • Refund management
    • Stock updates
    • Customer blocklists
    • Analytics

    FAQ

    Zon Returns and Exchanges ‑B2B — frequently asked questions.

    What is Zon Returns and Exchanges ‑B2B on Shopify?
    Zon Returns and Exchanges ‑B2B is a Shopify app in the Accounts and login category. Streamline returns and exchanges with our easy-to-use app. Offer a seamless Shop Now exchange experience through a branded, automated portal. Customize return policies, eligibility rules, resolutions, and reasons to automate your RMA process and email notifications. Integrate with label-generation tools for smooth shipping and enable self-serve returns with tracking. Manage everything in one dashboard, apply smart automation rules, monitor insights, optimize regional routing, and improve carrier. It averages 4.70 out of 5 across 23 merchant reviews on the Shopify App Store.
    How much does Zon Returns and Exchanges ‑B2B cost?
    Zon Returns and Exchanges ‑B2B offers a free plan and 3 paid plans starting at $9/month and going up to $29.99/month. The free plan includes Up to 1,000 customers, Basic Features, and Email support. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Zon Returns and Exchanges ‑B2B free?
    Yes — Zon Returns and Exchanges ‑B2B offers a free plan alongside paid options. The free plan includes Up to 1,000 customers, Basic Features, and Email support. Paid plans start at $9/month for advanced features.
    When was Zon Returns and Exchanges ‑B2B launched?
    Zon Returns and Exchanges ‑B2B launched on September 2, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 23 merchant reviews.
    Is Zon Returns and Exchanges ‑B2B Built for Shopify?
    Zon Returns and Exchanges ‑B2B does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Zon Returns and Exchanges ‑B2B alternatives?
    Merchants commonly compare Zon Returns and Exchanges ‑B2B with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Sami B2B Lock,Password Protect, and Return Prime:Return & Exchange. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    401layers UG (haftungsbeschraenkt)

    EU Withdrawal Button & Form

    4.90★2,131

    Known for: ease-of-use

    AfterShip

    AfterShip Returns & Exchanges

    4.70★1,269

    Known for: customer-support

    Samita

    Sami B2B Lock,Password Protect

    4.90★929

    Known for: customer-support

    Appsdart Solutions Private Limited

    Return Prime:Return & Exchange

    4.80★734

    Known for: customer-support

    Browse more inAll Accounts and login apps All Returns and exchanges apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Zon Returns and Exchanges ‑B2B.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Zon Returns and Exchanges ‑B2B

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