OngoingAI

TrueLoyal usage & market intelligence

Shopify rating

4.5 ★

34 reviews

What merchants actually report
4.56average· 32 reviews analyzed· 32 with written feedback
88% 5★13% ≤3★

63% of attributable reviewers are United States merchants. 9% had used the app for a year or more when they reviewed.

The developer replies to 9% of reviews overall and 50% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

9%

Developer response rate

Replies to critical

50%

On 3★ and below

Long-term reviewers

9%

Using 1yr+ at review

Top merchant markets

United States 63%Australia 6%Canada 6%United Kingdom 6%Hong Kong SAR 6%

Tenure when reviewed

under a day 6%days 34%months 50%a year or more 9%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
What does TrueLoyal do?

Experience earns loyalty. Loyalty drives revenue.

  • Flexible loyalty programs that reward purchases and participation
  • Fan communities and gamification that encourage ongoing engagement
  • Receipt scanning connects in-store purchases with digital engagement

Features

Loyalty and rewardsReward programsDiscountsCouponsFree shippingFree products
Review history
Daily review count on the Shopify App Store
34+2 · 29d~0.1/day· Rating 4.4★ → 4.5★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Loyalty and rewards on the App Store
Rank by reviews
#40 of 325
Review percentile
88th
Rating percentile
59th
On the App Store
9 yrs
Works with
Integrations listed for TrueLoyal
CheckoutShopify POSAttentiveCloverKlaviyoLightspeedListrakNetsuite
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Frequently asked questions

Experience earns loyalty. Loyalty drives revenue. It's a loyalty and rewards tool for ecommerce stores.