Loyalty and rewards · refreshed Jun 12, 2026

Smile for Shopify

by Smile.io · Launch a loyalty program in minutes — with points, rewards, VIP tiers, referrals and more.

4,262 reviews, 4.90 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

Rating

4.90

4,262 reviews

Pricing

From $15/mo

freemium

Built for Shopify

Yes

Years live

11

launched Dec 2, 2014

Last updated

Jun 10, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+17

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

4,2644,2594,2544,2484,2435.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
Smile added 17 reviews over the last 28 days.

Category rank over time

Where Smile sits day-by-day in Loyalty and rewards.

Position across the Loyalty and rewards page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.

3.003.504.004.505.00May 28May 31Jun 4Jun 8Jun 12Rank · Loyalty and rewards
Best position observed: #4. Smile held steady over the window.

Catalog position

Where Smile sits in the App Store.

Rank and percentile inside the Loyalty and rewards category — the competitive shape of the niche around this app.

Rank in Loyalty and rewards

#2

of 356 active apps

Review count percentile

100th

vs category siblings

Rating percentile

60th

vs category siblings

Years on App Store

11

since 2014

Listing change cadence

What Smile has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to Smile: Loyalty Program Rewardstagline: set to Launch a loyalty program in minu…description: set to Smile makes it easy to create a …icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free (+3 more)primary_price_value: set to 15categories: set to Loyalty and rewards (+1 more)built_for_shopify: no → yeslaunched_at: set to Dec 2, 2014works_with: set to Checkout (+2 more)shopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-05-31shopify_lastmod: 2026-05-31 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-02shopify_lastmod: 2026-06-02 → 2026-06-03shopify_lastmod: 2026-06-03 → 2026-06-04shopify_lastmod: 2026-06-04 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-06shopify_lastmod: 2026-06-06 → 2026-06-07shopify_lastmod: 2026-06-07 → 2026-06-09shopify_lastmod: 2026-06-09 → 2026-06-10May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 11

2026-06-09 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-07 → 2026-06-09

Shopify Lastmod · Jun 8

2026-06-06 → 2026-06-07

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive97% · 4,159
  • Neutral1% · 54
  • Negative2% · 94
An excellent, cost-effective, and easy to use loyalty solution that instantly improves CLV and ROI. Smile's customer support, especially Hannah, is one of my favorite features of this app. They are prompt in responding to any questions I may have and their instructions are clear, easy to understand, and thorough. A big shout out to Shelby for their support. You cannot go wrong with using this app in your Shopify store.
Arcadia Publishing · 5★ ·
They waited half a year to tell me their integration with Shopify has broken and their hands are tied. Instead of offering to refund $1200 for the months the program hasn't worked-- they waisted my time, my teams time and embarrassed us to our customers. Ten years with Smile. I get as they say "our hands are tied" they cant fix it etc. but choosing to continue to take my money then one day start talking about this issue as if everyones been privy to it? WILD. Bold choice. Our business with smile ends today and as their integration is broken I do not recommend you begin using it in 2025.
Crumble Candle Co. · 1★ ·

Top themes

    Plans

    Smile pricing tiers.

    Free

    Free

    • Points, rewards & referrals
    • 15+ ways to earn & redeem
    • Discounts & free shipping rewards
    • Full branding customization
    • Multi-language support (20+ languages)
    • Works seamlessly with Shopify POS
    • Up to 200 monthly orders

    Essential

    $15/month

    • Dedicated loyalty page
    • Free product rewards
    • Nudges (on-site reminders)
    • Analytics & reporting
    • Trigger rewards with Shopify Flow
    • 1 integration (e.g. Klaviyo)

    Standard

    $79/month

    • Bonus events (e.g. 2x points weekend)
    • Embed points on product pages
    • Promote points on order thank you page
    • Subscription & gift card rewards
    • Loyalty segments, ROI and CLV insights
    • 2 integrations (e.g. Klaviyo, Judge.me)

    Growth

    $199/month

    • Loyalty Hub (for signed-in members)
    • Redeem at checkout (Shopify Plus)
    • VIP tiers & Points expiry
    • Performance benchmarks
    • 25+ pre-built loyalty reports
    • Unlimited integrations

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

    Find every brand running Smile.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Smile on the Shopify App Store ↗