OngoingAI

Zappy usage & market intelligence

Shopify rating

5.0 ★

2 reviews

Pricing
Free plan available
FreeFree
  • • 100 ans/mo-questi,orders,recommendations
  • • Up to 20 product recommendations
  • • 20 Saved Q&As
  • • Replies in your customer's language
  • • Order tracking, returns & cancellations
Starter$9/month

3-day free trial

  • • 1,000 answers/mo
  • • Up to 200 product recommendations
  • • Unlimited saved Q&As
  • • WhatsApp handoff
  • • Damage photos with AI review
Pro$19/month

3-day free trial

  • • Unlimited answers & recommendations
  • • Unlimited saved Q&As
  • • Email inbox with AI drafts
  • • Remove Zappy branding
  • • Everything in Starter
What does Zappy do?

Help customers get instant answers, track orders, and discover products with Zappy, an AI support assistant for ecommerce stores.

  • Stop answering the same questions Zappy auto-answers
  • Turn conversations into sales Shoppers describe what they want
  • Help every customer, in any language Zappy detects and replies

Features

Support - Other
Review history
Daily review count on the Shopify App Store
2+2 · 29d~0.1/day· Rating 0.0★ → 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#25▲46

Tracked daily · last 23 days · as of 2026-09-15

Catalog position
Within Support - Other on the App Store
Rank by reviews
#13 of 71
Review percentile
83th
Rating percentile
100th
On the App Store
0.1 yrs
Works with
Integrations listed for Zappy ‑ AI Support & Orders
Shopify Admin
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The App Store's own "more apps like this" for Zappy
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Frequently asked questions

Help customers get instant answers, track orders, and discover products with Zappy, an AI support assistant for ecommerce stores. It's a support - other tool for ecommerce stores.