OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Free
Free
  • • 10 returns/month included
  • • Returns Portal
  • • Withdrawal button
  • • Email notification
Starter
Estimated monthly cost
7-day free trial
  • • 25 returns/month included
  • • Variant exchange
  • • Store credit
  • • Automatic approval
Growth
Estimated monthly cost
7-day free trial
  • • 100 returns/month included
  • • Klaviyo integration
  • • Custom email templates
  • • Return shipping fees
Pro
Estimated monthly cost
7-day free trial
  • • 300 returns/month included
  • • Cross-product exchange
  • • Custom CSS
  • • Value reduction (restocking)
  • • Audit log (return history)
What does ZackReturns do?

Self-Service-Retouren und rechtssicherer EU-Widerruf (§ 356a BGB) im eigenen Shop. Rücksendelabels, zweisprachiges Portal und automatische Eingangsbestätigung.

  • Self-service portal for returns and withdrawal (Section 356a BGB)
  • Automatic email confirmation of withdrawal receipt to customers
  • Return labels via DHL, DPD, GLS, UPS, FedEx, and Sendcloud
  • Storefront portal and admin in German and English
  • Connect Gorgias, Zendesk, and Klaviyo for support and marketing

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsQR codesStore creditGift returnsAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsEmail notificationsCustom brandingRefund managementAnalytics
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #82▲2

Tracked daily · last 28 days · as of 2026-09-24

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#90 of 180
Review percentile
51th
Rating percentile
100th
On the App Store
0.2 yrs
Works with
Integrations listed for ZackReturns ‑ Returns easily
Shopify AdminDHLDPDGLSGorgiasKlaviyoZendesk
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Frequently asked questions

Self-Service-Retouren und rechtssicherer EU-Widerruf (§ 356a BGB) im eigenen Shop. Rücksendelabels, zweisprachiges Portal und automatische Eingangsbestätigung. It's a returns and exchanges tool for ecommerce stores.