OngoingAI

ZackReturns usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 10 returns/month included
  • • Returns Portal
  • • Withdrawal button
  • • Email notification
StarterEstimated monthly cost

7-day free trial

  • • 25 returns/month included
  • • Variant exchange
  • • Store credit
  • • Automatic approval
GrowthEstimated monthly cost

7-day free trial

  • • 100 returns/month included
  • • Klaviyo integration
  • • Custom email templates
  • • Return shipping fees
ProEstimated monthly cost

7-day free trial

  • • 300 returns/month included
  • • Cross-product exchange
  • • Custom CSS
  • • Value reduction (restocking)
  • • Audit log (return history)
What does ZackReturns do?

Self-Service-Retouren und rechtssicherer EU-Widerruf (§ 356a BGB) im eigenen Shop. Rücksendelabels, zweisprachiges Portal und automatische Eingangsbestätigung.

  • Self-service portal for returns and withdrawal (Section 356a BGB)
  • Automatic email confirmation of withdrawal receipt to customers
  • Return labels via DHL, DPD, GLS, UPS, FedEx, and Sendcloud
  • Storefront portal and admin in German and English
  • Connect Gorgias, Zendesk, and Klaviyo for support and marketing

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsQR codesStore creditGift returnsAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsEmail notificationsCustom brandingRefund managementAnalytics
Review history
Daily review count on the Shopify App Store
1+1 · 23d· Rating 0.0★ → 5.0★
Aug 13Sep 4

Daily tracking from Aug 10, 2026 through today · 22 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#84 on Aug 28 → #68 on Sep 5 · 9 observed days#68▲16

Tracked daily · last 9 days · as of 2026-09-05

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#88 of 174
Review percentile
50th
Rating percentile
100th
On the App Store
0.1 yrs
Works with
Integrations listed for ZackReturns ‑ Returns easily
Shopify AdminDHLDPDGLSGorgiasKlaviyoZendesk
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Frequently asked questions

Self-Service-Retouren und rechtssicherer EU-Widerruf (§ 356a BGB) im eigenen Shop. Rücksendelabels, zweisprachiges Portal und automatische Eingangsbestätigung. It's a returns and exchanges tool for ecommerce stores.