OngoingAI

Usage & market intelligence

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Shopify rating
5.0 ★
2 reviews
Pricing
Free plan available
Basic
Free
  • • Keep-it Offers (up to $500 retained)
  • • Self-Serve Returns
  • • Standard Email Support
Growth
$19.99/month
30-day free trial · or $191.90/year and save 20%
  • • Keep-it Offers (up to $2000 retained)
  • • Store Credit Keep-It Offers
  • • Self-Serve Returns
  • • Standard Email + Priority Chat Support
Plus
$69.99/month
30-day free trial · or $671.90/year and save 20%
  • • Keep-it Offers (unlimited $ retained)
  • • Store Credit Keep-It Offers
  • • Self-Serve Returns
  • • Dedicated Success Manager
What does Win‑Win Returns do?

Stop returns before they happen with Cashback Offers. Give your customers a win while retaining revenue and keeping the relationship active. Automate returns.

  • You Win: Decrease Returns. Keep more revenue. Save $ and time on return handling
  • Customers Win: No hassle of returning. Keep items. Get a unique deal.
  • Anti-abuse measures in place: Offers only shown after refund initiated.

Features

Returns and exchangesAutomated refundsManual refundsReplacementsStore creditAutomated approvalsRefund management
Review history
Daily review count on the Shopify App Store
2+2 · 30d~0.1/day· Rating 0.0★ → 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #131▼14

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#70 of 183
Review percentile
62th
Rating percentile
100th
On the App Store
1.9 yrs
Works with
Integrations listed for Win‑Win Returns
Customer accounts
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Frequently asked questions

Stop returns before they happen with Cashback Offers. Give your customers a win while retaining revenue and keeping the relationship active. Automate returns. It's a returns and exchanges tool for ecommerce stores.