Track by Loop
Shopify order tracking app by Wonderment·Provide self-serve order tracking and real time estimated delivery dates for better CX
Snapshot
Ongoing.AI tracks Track by Loop daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.60
74 reviews
Pricing
From $99/mo
paid
Built for Shopify
No
Years live
5
launched Oct 5, 2020
Last updated
Jul 1, 2026
Shopify listing
Category rank over time
Where Track by Loop sits day-by-day in Order tracking.
Position across the Order tracking page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Order tracking leaderboard →
Catalog position
Where Track by Loop sits in the App Store.
Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.
Rank in Order tracking
#19
of 255 active apps
Review count percentile
93th
vs category siblings
Rating percentile
61th
vs category siblings
Years on App Store
5
since 2020
Listing change cadence
What Track by Loop has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Reviews
What merchants are saying
- 99%positive75
- 0%neutral0
- 1%negative1
Popular mentions
- customer support
- product fit
Top themes
- customer support1
- product fit1
What merchants praise
“Where's My Order is a great tool for tracking shipments. The dashboard with live tracking status is helpful because it gives us an overview of where packages are at any time. We are a subscription box company, so we like to track that shipments are delivered before the customer is charged for their next box. The app allows us to be proactive with our customer service. The Wonderment team is exceptional, always helpful, and responsive to our questions.”
What merchants complain about
“tragic communication and after 6 months of back and forth they finally realized the solution will not work for our store as intended. stay away”
Plans
Track by Loop pricing tiers.
Starter Plan
$99/month
- Klaviyo, Postscript, Attentive
- Up to 2,500 shipments/month
- Branded Tracking Page
- Best for self-service
Premium Plan
$189/month
- Everything in Starter, plus:
- Included Onboarding
- Advanced Reporting
- Shopify Flow
- Gorgias Integration
- Automation Integrations
Plus Plan
$449/month
- Everything in Premium, plus:
- Delivery Promise
- Webhooks and API
- Split Shipment Support
Capabilities
What Track by Loop can do.
The 26 capabilities Track by Loop lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Order tracking
Tracking
11- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
Notifications
4- Real-time notifications
- SMS
- Custom notifications
Staff notifications
Notification types
5- Order status
- Shipping updates
- Custom alerts
- Customer notifications
- Staff notifications
Customization
6- Notification rules
- Scheduling
- Email templates
- SMS templates
- Tagging
- Multi-channel
FAQ
Track by Loop — frequently asked questions.
What is Track by Loop on Shopify?
How much does Track by Loop cost?
Is Track by Loop free?
When was Track by Loop launched?
Is Track by Loop Built for Shopify?
What are the best Track by Loop alternatives?
What complaints come up about Track by Loop?
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Track by Loop.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Track by Loop on the Shopify App Store ↗