OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Free
Free
  • • 60 orders per month
Essential
$11/month
  • • 600 orders / month
  • • Customer order notifications
  • • Customizable customer order emails
  • • Late shipment alert emails and SMS
  • • Automatic imports
Advanced
$39/month
  • • Everything in Essential, plus:
  • • 4,000 orders / month
  • • Support within 24 business hours
Pro
$99/month
  • • Everything in Essential, plus:
  • • 20,000 orders / month
  • • Support within 24 business hours
What does ShipAware do?

Receive alerts for late shipments. Know about shipping issues before customers do. Automate customer emails based on shipment status.

  • Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders.
  • Customer notifications based on shipment status. Reduce WISMO and chargebacks.
  • View all shipment statuses in one place with filters and sorting.
  • Easily connect to shipping software or other shopping carts to import orders.
  • Recommended actions for late shipments based on tracking data.

Features

Order trackingReal-time trackingEstimated delivery dateMulti-carrierEmailSMSCustom notificationsAutomationsStaff notificationsShipping updatesCustom alertsCustomer notificationsSchedulingEmail templates
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Staff notifications
    #20▲3
  • Order tracking
    #101▼7

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Order tracking on the App Store
Rank by reviews
#103 of 260
Review percentile
61th
Rating percentile
100th
On the App Store
3.8 yrs
Works with
Integrations listed for ShipAware
EasyShipeBayShippingEasyShippoShipStationWooCommerce
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Frequently asked questions

Receive alerts for late shipments. Know about shipping issues before customers do. Automate customer emails based on shipment status. It's a order tracking tool for ecommerce stores.