OngoingAI

ShipAware usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 60 orders per month
Essential$11/month
  • • 600 orders / month
  • • Customer order notifications
  • • Customizable customer order emails
  • • Late shipment alert emails and SMS
  • • Automatic imports
Advanced$39/month
  • • Everything in Essential, plus:
  • • 4,000 orders / month
  • • Support within 24 business hours
Pro$99/month
  • • Everything in Essential, plus:
  • • 20,000 orders / month
  • • Support within 24 business hours
What does ShipAware do?

Receive alerts for late shipments. Know about shipping issues before customers do. Automate customer emails based on shipment status.

  • Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders.
  • Customer notifications based on shipment status. Reduce WISMO and chargebacks.
  • View all shipment statuses in one place with filters and sorting.
  • Easily connect to shipping software or other shopping carts to import orders.
  • Recommended actions for late shipments based on tracking data.

Features

Order trackingReal-time trackingEstimated delivery dateMulti-carrierEmailSMSCustom notificationsAutomationsStaff notificationsShipping updatesCustom alertsCustomer notificationsSchedulingEmail templates
Review history
Daily review count on the Shopify App Store
1±0 · 27d· Rating steady at 5.0★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Staff notifications#17 on Aug 15 → #24 on Sep 5 · 22 observed days#24▼7
  • Order tracking#78 on Aug 17 → #93 on Sep 1 · 11 observed days#93▼15

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Order tracking on the App Store
Rank by reviews
#102 of 246
Review percentile
59th
Rating percentile
100th
On the App Store
3.7 yrs
Works with
Integrations listed for ShipAware
EasyShipeBayShippingEasyShippoShipStationWooCommerce
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Frequently asked questions

Receive alerts for late shipments. Know about shipping issues before customers do. Automate customer emails based on shipment status. It's a order tracking tool for ecommerce stores.