Helpdesk · refreshed Jun 12, 2026
Unified Repairs Support for Shopify
by Yity Apps · It is a repair software for E-commerce stores that allows your team to manage all repair tickets
6 reviews, 3.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
3.90
6 reviews
Pricing
From $14/mo
freemium
Built for Shopify
No
Years live
4
launched May 12, 2022
Last updated
Jun 5, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Unified Repairs Support sits day-by-day in Helpdesk.
Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Unified Repairs Support sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#45
of 180 active apps
Review count percentile
75th
vs category siblings
Rating percentile
60th
vs category siblings
Years on App Store
4
since 2022
Listing change cadence
What Unified Repairs Support has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 6
2026-06-03 → 2026-06-05
Shopify Lastmod · Jun 4
2026-05-31 → 2026-06-03
Shopify Lastmod · Jun 2
2026-05-30 → 2026-05-31
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive71% · 5
- Neutral29% · 2
- Negative0% · 0
“Love the app and the user interface so far. It allows us to collect more info from the customer and control the flow of returns so nobody's time is wasted. The free plan is awesome and we can't wait to upgrade to the paid plan so we don't have to worry about the 10 tickets per month limit. Small hiccup in upgrading.”
Top themes
- 1. missing-features1
- 2. pricing1
- 3. form-customization1
- 4. file-upload-limits1
- 5. localization1
Plans
Unified Repairs Support pricing tiers.
Free
Free
- 10 Repair Requests
- Customer Support Included
- All features included*
Unlimited
$14.99/month
- Unlimited Repair Requests
- Customer Support Included
- All features included*
Dedicated Server
$49.99/month
- Unlimited Repair Requests
- Dedicated Customer Support
- Tailor the app as per your needs*
- All features included*
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Unified Repairs Support.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Unified Repairs Support on the Shopify App Store ↗