Returns and exchanges · refreshed Jun 12, 2026
Ingrid ‑ Returns and Exchanges for Shopify
by Ingrid · Retain revenue with smooth exchanges and sustainable customer-to-customer returns.
4 reviews, 1.90★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
1.90
4 reviews
Pricing
Free
free
Built for Shopify
No
Years live
3
launched Jul 18, 2022
Last updated
May 18, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Ingrid ‑ Returns and Exchanges sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#61
of 166 active apps
Review count percentile
62th
vs category siblings
Rating percentile
44th
vs category siblings
Years on App Store
3
since 2022
Listing change cadence
What Ingrid ‑ Returns and Exchanges has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-05-18
Works With · May 28
set to 30+ Global Carriers DHL Ongoing …
Launched At · May 28
set to Jul 18, 2022
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive60% · 3
- Neutral20% · 1
- Negative20% · 1
“It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform!”
Top themes
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Ingrid ‑ Returns and Exchanges.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Ingrid ‑ Returns and Exchanges on the Shopify App Store ↗