TrustMate.io Reviews & Photos

Shopify product reviews app by TrustMate·Software for collecting post-purchase reviews from buyers and presenting them on website in widgets.

Snapshot

4.40(3 reviews)#153of 389 inProduct reviews

Ongoing.AI tracks TrustMate.io Reviews & Photos daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesProduct reviews

Rating

4.40

3 reviews

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

5

launched Oct 6, 2020

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

4.003.503.002.502.005.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
TrustMate.io Reviews & Photos added 0 reviews over the last 28 days.

Keyword rank over time

Where TrustMate.io Reviews & Photos shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term TrustMate.io Reviews & Photos ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #88 on "reviews".

#87#90#94#97#100May 30Jun 2Jun 5Jun 8Jun 11reviews
1 term, 10 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • reviews

    #99

    best #88

    −3 positions

Catalog position

Where TrustMate.io Reviews & Photos sits in the App Store.

Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.

Rank in Product reviews

#153

of 389 active apps

Review count percentile

60th

vs category siblings

Rating percentile

55th

vs category siblings

Years on App Store

5

since 2020

Listing change cadence

What TrustMate.io Reviews & Photos has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

Shopify Lastmod · Jun 27

2026-06-25 → 2026-06-26

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.40(3 reviews)
  • 67%positive4
  • 0%neutral0
  • 33%negative2

Popular mentions

  • app malfunction
  • customer support
  • slow response time

Top themes

  1. app malfunction1
  2. customer support1
  3. slow response time1

What merchants praise

This is a very useful solution – it works flawlessly and does exactly what it’s supposed to. The only suggestion would be to offer a smaller starter plan – in our case, we don’t even use half of the monthly invitations, so we end up paying for something we don’t use. Other than that, everything is great – highly recommended!
Karogu Veikals · 5 · 2025-05-29

What merchants complain about

The app stopped working, I contacted support. I received the reply "I have reported a problem with the shipment for verification. When I receive a reply, I will get back to you with it", 12 days have passed since this e-mail and no one has contacted us! Dear TrustMate: With other applications, in 99% of cases the problem is solved within 24 hours, the support asks for a "Collaborator Request", and then checks and solves the problem. Customers: I do not recommend!
WARSAW BALLOONMAKERS · 1 · 2023-12-12

Plans

TrustMate.io Reviews & Photos pricing tiers.

TrustGO

$29/month

  • 100 invitations/month
  • Company reviews
  • Google Stars
  • Review widget
  • Mediations
  • Integration
  • SEO Rocket
  • Company profile page

TrustBOOST

$59/month

  • All TrustGo features
  • 250 review invitations/month
  • Company & product reviews
  • Widgets displaying all type of reviews
  • Google Rich Snippet
  • SEO Rocket
  • A/B Testing
  • Collecting photos & videos

TrustPRO

$130/month

  • All TrustBOOST features
  • 2000 review invitation/moth
  • Integration with GMB, Google Shopping
  • Product Dynamic hints
  • Q&A Module
  • QR Codes
  • Widgets customisation
  • GMB integration

Capabilities

What TrustMate.io Reviews & Photos can do.

The 17 capabilities TrustMate.io Reviews & Photos lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Display options

6
  • Testimonials
  • Video reviews
  • Star ratings
  • Top reviews
  • Review summaries
  • Rich snippets

Ways to collect reviews

11
  • Email requests
  • SMS requests
  • Pop-ups
  • Forms
  • Surveys
  • QR codes
  • Import and export
  • Review migration
  • Review syndication
  • Automations
  • Custom requests

FAQ

TrustMate.io Reviews & Photos — frequently asked questions.

What is TrustMate.io Reviews & Photos on Shopify?
TrustMate.io Reviews & Photos is a Shopify app in the Product reviews category. We have created software for collecting post-purchase opinions from buyers and presenting them on websites and social media. TrustMate takes care of the quality and length of recommendations, we directly influence SEO, increase sales conversion, and increase the company's position in search results. We strengthen buyers trust in companies and their products. We help to effectively manage the company's image on the Internet, offering advanced tools for collecting reviews&photos. It averages 4.40 out of 5 across 3 merchant reviews on the Shopify App Store.
How much does TrustMate.io Reviews & Photos cost?
TrustMate.io Reviews & Photos has 3 paid plans on the Shopify App Store, starting at $29/month and going up to $130/month.
Is TrustMate.io Reviews & Photos free?
No, TrustMate.io Reviews & Photos is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
When was TrustMate.io Reviews & Photos launched?
TrustMate.io Reviews & Photos launched on October 6, 2020 — over 5 years on the Shopify App Store. In that time it has gathered 3 merchant reviews.
Is TrustMate.io Reviews & Photos Built for Shopify?
TrustMate.io Reviews & Photos does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best TrustMate.io Reviews & Photos alternatives?
Merchants commonly compare TrustMate.io Reviews & Photos with Judge.me, Loox, Yotpo, and Stamped Reviews & Loyalty. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running TrustMate.io Reviews & Photos.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View TrustMate.io Reviews & Photos on the Shopify App Store ↗