Trio

Trio, officially listed on the Shopify App Store as Trio: Reviews, Email & Rewards, is a Shopify app in the Product reviews category. Trio replaces three separate apps with one. Collect product reviews with photos, send email campaigns and automations, and run a loyalty system with points, VIP tiers, and referrals. Everything works together natively: customers earn loyalty points for leaving reviews, VIP tier changes trigger automated emails, and you can segment email campaigns by loyalty status. One lightweight script instead of three means faster page loads.

Trio offers a free plan and 2 paid plans starting at $19/month and going up to $49/month. The free plan includes 500 emails per month, 250 contacts, Unlimited reviews, and 1 AI campaign per month. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Trio offers a free plan alongside paid options. The free plan includes 500 emails per month, 250 contacts, and Unlimited reviews. Paid plans start at $19/month for advanced features.

Trio launched on May 8, 2026.

Trio does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Trio with Judge.me, Loox, Appstle℠ Subscriptions, and Yotpo. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.