toern ‑ Returns & Withdrawal

Shopify returns and exchanges app by toern GmbH·We turn returns into opportunities with seamless, AI-driven automation and customer centricity

Snapshot

5.00(3 reviews)#74of 186 inReturns and exchanges

Ongoing.AI tracks toern ‑ Returns & Withdrawal daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesReturns and exchanges

Rating

5.00

3 reviews

Pricing

From $99/mo

free_trial

Built for Shopify

No

Years live

0

launched Dec 12, 2025

Last updated

Jul 3, 2026

Shopify listing

Category rank over time

Where toern ‑ Returns & Withdrawal sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →

#38#42#45#49#52May 28May 31Jun 4Jun 8Jun 12toern ‑ Returns & Withdrawal · #43ZigZag Returns & Exchanges · #42Webkul Wallet Management · #44
Best position observed: #43. toern ‑ Returns & Withdrawal climbed 8 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where toern ‑ Returns & Withdrawal sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#74

of 186 active apps

Review count percentile

59th

vs category siblings

Rating percentile

69th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What toern ‑ Returns & Withdrawal has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-07 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-27pricing_tiers: Starter (+3 more) → Starter (+3 more)shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-06-30 → 2026-07-03

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(3 reviews)
  • 100%positive3
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Super unkompliziertes Retourenportal und wirklich easy in der Anwendung. Seit wir mit Toern arbeiten, sparen wir enorm viel Zeit bei der Retourenabwicklung und unsere Prozesse laufen deutlich effizienter. Auch der Support ist schnell und zuverlässig. Können wir definitiv weiterempfehlen! Christina SooNice Sunnies”
    SooNice Sunnies · 5★ · 2026-05-07

    Plans

    toern ‑ Returns & Withdrawal pricing tiers.

    Starter

    Estimated monthly cost

    • Self-service Returnportal
    • Automated label generation
    • Smart return reasons
    • Flexible return policies
    • Shipping Status Tracking
    • Insights Dashboard
    • Exchange
    • Gift cards

    Starter Plus

    Estimated monthly cost

    • Everything from Starter
    • Branded Returnportal
    • Extended analytics
    • Klaviyo Integration

    Growth

    Estimated monthly cost

    • Everything from Starter Plus
    • Zendesk Integration
    • Advanced Rules / Gatekeeping

    Scale

    Estimated monthly cost

    • Everything from Growth
    • Third-party integrations
    • Customized flows

    Capabilities

    What toern can do.

    The 17 capabilities toern lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Return options

    5
    • Automated refunds
    • Manual refunds
    • Exchanges
    • QR codes
    • Gift cards

    Return management

    12
    • Automated approvals
    • Return portal
    • Non-returnable items
    • Return reasons
    • Multi-language
    • Shipping labels
    • Return tracking
    • Email notifications
    • Custom branding
    • Refund management
    • Stock updates
    • Analytics

    FAQ

    toern — frequently asked questions.

    What is toern on Shopify?
    toern, officially listed on the Shopify App Store as toern ‑ Returns & Withdrawal, is a Shopify app in the Returns and exchanges category. toern streamlines returns and exchanges with an intelligent, automated workflow. The app integrates seamlessly with existing shop and logistics systems, giving merchants full visibility into their return processes. AI-driven analytics provide insights into return reasons and trends, helping businesses optimize operations and enhance the post-purchase experience. We also provide a withdrawal button form that complies with EU regulations from June 19, 2026. It averages 5.00 out of 5 across 3 merchant reviews on the Shopify App Store.
    How much does toern cost?
    toern is priced at $99/month on the Shopify App Store.
    Is toern free?
    Yes — toern offers a free plan alongside paid options. The free plan includes Self-service Returnportal, Automated label generation, and Smart return reasons. Paid plans start at $99/month for advanced features.
    When was toern launched?
    toern launched on December 12, 2025. In that time it has gathered 3 merchant reviews.
    Is toern Built for Shopify?
    toern does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best toern alternatives?
    Merchants commonly compare toern with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    401layers UG (haftungsbeschraenkt)

    EU Withdrawal Button & Form

    4.90★2,168

    Known for: ease-of-use

    AfterShip

    AfterShip Returns & Exchanges

    4.70★1,270

    Known for: customer-support

    Appsdart Solutions Private Limited

    Return Prime:Return & Exchange

    4.80★735

    Known for: customer-support

    ShipStation

    ShipStation

    4.20★669

    Known for: customer-support

    Browse more inAll Returns and exchanges apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running toern ‑ Returns & Withdrawal.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track toern ‑ Returns & Withdrawal — free Start free

    Prefer the source? View toern ‑ Returns & Withdrawal on the Shopify App Store ↗