Tern Trade‑in

Shopify returns and exchanges app by Tern Eco Ltd·Easily launch trade-in on your site. Build customer loyalty. Drive revenue through reuse and resale.

Snapshot

5.00(9 reviews)#52of 186 inReturns and exchanges

Ongoing.AI tracks Tern Trade‑in daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesReturns and exchanges

Rating

5.00

9 reviews

Pricing

From $99/mo

free_trial

Built for Shopify

No

Years live

4

launched Aug 6, 2021

Last updated

Jul 2, 2026

Shopify listing

Category rank over time

Where Tern Trade‑in sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →

#48#55#61#68#74May 28May 31Jun 4Jun 8Jun 12Tern Trade‑in · #68PackFlow ‑ Returns | Exchange · #67Widerruf · #69
Best position observed: #59. Tern Trade‑in slipped 7 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Tern Trade‑in sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#52

of 186 active apps

Review count percentile

72th

vs category siblings

Rating percentile

69th

vs category siblings

Years on App Store

4

since 2021

Listing change cadence

What Tern Trade‑in has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-07 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 2

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-16 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(9 reviews)
  • 100%positive10
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “At Fashion Eyewear, Tern has been a highly valuable addition to our tech stack. The setup was simple and seamless, and the Tern team provided outstanding support throughout the process. Their guidance helped us launch a best-in-class trade-in offering that resonates with our customers. Since implementing Tern, we’ve seen steady growth in our preloved product segment and a notable increase in our repeat customer rate. I highly recommend Tern to any business looking to strengthen customer relationships and tap into the circular economy”
    Fashion Eyewear · 5★ · 2025-07-31

    Plans

    Tern Trade‑in pricing tiers.

    Entry

    $99/month

    • 20 Trade-in orders per month
    • 2 Users
    • Seamless storefront trade-in experience
    • Use Shopify products or order history
    • Set fixed price or %RRP trade-in values
    • Auto-generate shipping labels
    • Auto-generate vouchers or gift cards
    • Track, receive and process trade-ins

    Standard

    $299/month

    • 100 Trade-in orders per month
    • 5 Users
    • ALL Entry tier features, plus...
    • Trade-in data capture and image upload
    • Restock items against original SKU
    • Conditional/dynamic trade-in values
    • Customisable storefront (design + copy)
    • Language translation

    Pro

    $499/month

    • 200 Trade-in orders per month
    • 10 Users
    • ALL Standard tier features, plus...
    • Upload new images for resale relisting
    • Automated Shopify resale relisting
    • Run scheduled reports
    • Supports buyback Review & Offer service

    Capabilities

    What Tern Trade‑in can do.

    The 7 capabilities Tern Trade‑in lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Return options

    3
    • Automated refunds
    • Gift cards
    • Discount codes

    Return management

    4
    • Return portal
    • Shipping labels
    • Return tracking
    • Email notifications

    FAQ

    Tern Trade‑in — frequently asked questions.

    What is Tern Trade‑in on Shopify?
    Tern Trade‑in is a Shopify app in the Returns and exchanges category. Enable customers to trade-in products bought directly from you or somewhere else, then relist them for resale directly on your site. You define the trade-in rules and set the ‘buy back’ price, Tern automates the process, making it easy for your customers – and your team. Track trade-in orders, issue rewards automatically, get the information you need to relist for resale and analyse performance - with custom data capture questions and image uploads. No technical support required. It averages 5.00 out of 5 across 9 merchant reviews on the Shopify App Store.
    How much does Tern Trade‑in cost?
    Tern Trade‑in has 3 paid plans on the Shopify App Store, starting at $99/month and going up to $499/month.
    Is Tern Trade‑in free?
    No, Tern Trade‑in is a paid Shopify app. Plans start at $99/month on the Shopify App Store.
    When was Tern Trade‑in launched?
    Tern Trade‑in launched on August 6, 2021 — over 4 years on the Shopify App Store. In that time it has gathered 9 merchant reviews.
    Is Tern Trade‑in Built for Shopify?
    Tern Trade‑in does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Tern Trade‑in alternatives?
    Merchants commonly compare Tern Trade‑in with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    401layers UG (haftungsbeschraenkt)

    EU Withdrawal Button & Form

    4.90★2,174

    Known for: ease-of-use

    AfterShip

    AfterShip Returns & Exchanges

    4.70★1,270

    Known for: customer-support

    Appsdart Solutions Private Limited

    Return Prime:Return & Exchange

    4.80★735

    Known for: customer-support

    ShipStation

    ShipStation

    4.20★669

    Known for: customer-support

    Browse more inAll Returns and exchanges apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Tern Trade‑in.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Tern Trade‑in — free Start free

    Prefer the source? View Tern Trade‑in on the Shopify App Store ↗