OngoingAI

Tern Trade‑in usage & market intelligence

Shopify rating

5.0 ★

10 reviews

Pricing
Free trial available
Standard: Trade-in$299/month

30-day free trial

  • • 100 Trade-in orders per month + 5 users
  • • Build custom trade-in catalog
  • • Use Shopify products or order history
  • • Capture data + validate w/ image upload
  • • Set fixed price or %RRP trade-in values
Pro: Resale$499/month

30-day free trial

  • • 200 Trade-in orders per month + 10 users
  • • ALL Standard tier features, plus...
  • • Upload new images for resale relisting
  • • Automated Shopify resale relisting
  • • Restock items against original SKU
What does Tern Trade‑in do?

Bring trade-in and resale to your site in just a few short steps. With the Tern Trade-in app, you can get up and running in less than a day.

  • Define trade-in rules; set buy-back price or calculate offer based on condition
  • Issue trade-in rewards automatically with Shopify Discount Codes and Gift Cards
  • Relist for resale using the trade-in product data
  • Measure business impact using inbuilt analytics and data exports
  • Designed for use in-store or online, with ability to assign specific team roles

Features

Returns and exchangesAutomated refundsGift cardsDiscount codesReturn portalShipping labelsReturn trackingEmail notifications
Review history
Daily review count on the Shopify App Store
10±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#62 on Aug 15 → #76 on Sep 5 · 22 observed days#76▼14

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#38 of 174
Review percentile
79th
Rating percentile
100th
On the App Store
5.1 yrs
Works with
Integrations listed for Tern Trade‑in
Customer accountsShopify FlowGoogle AnalyticsSlackWebhooks
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Frequently asked questions

Bring trade-in and resale to your site in just a few short steps. With the Tern Trade-in app, you can get up and running in less than a day. It's a returns and exchanges tool for ecommerce stores.