OngoingAI

Swap Returns & Exchanges usage & market intelligence

Shopify rating

5.0 ★

29 reviews

Pricing
$350/month
Advanced$350/month

or $3,465/year and save 18%

  • • Unlimited features
  • • Upselling exchanges
  • • Global shipping services
  • • Tracking
What does Swap Returns & Exchanges do?

Turn returns into exchanges and store credit with Swap. Branded returns portal, custom return rules, reverse logistics, and returns funded at checkout.

  • Turn returns into instant exchanges for any size, variant, or product
  • Offer store credit with bonus incentives instead of cash refunds
  • Checkout+ funds free returns on US and UK domestic orders
  • Set custom return rules by product, region, or scenario
  • Analyze return reasons and customer feedback with returns intelligence

Features

Returns and exchangesAutomated refundsExchangesReplacementsStore creditGift returnsAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingSMS notificationsEmail notificationsCustom brandingRefund managementStock updatesCustomer blocklistsAnalytics
Review history
Daily review count on the Shopify App Store
29+3 · 29d~0.1/day· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#21▲1

Tracked daily · last 8 days · as of 2026-08-24

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#24 of 177
Review percentile
87th
Rating percentile
100th
On the App Store
2.7 yrs
Works with
Integrations listed for Swap Returns & Exchanges
BrightpearlGorgiasKlaviyoMintsoftPatchworksPeoplevox
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Frequently asked questions

Turn returns into exchanges and store credit with Swap. Branded returns portal, custom return rules, reverse logistics, and returns funded at checkout. It's a returns and exchanges tool for ecommerce stores.