OngoingAI

FT Post Purchase Surveys usage & market intelligence

Pricing
Free plan available
FreeFree
  • • Up to 100 responses / mo
  • • Multiple question types
  • • Custom text and messaging
  • • CSAT tracking
  • • Order linking and context
Standard$10/month
  • • Up to 200 responses / mo
  • • Multiple question types
  • • Custom text and messaging
  • • CSAT tracking
  • • Order linking and context
Plus$25/month
  • • Up to 500 responses / mo
  • • Multiple question types
  • • Custom text and messaging
  • • CSAT tracking
  • • Order linking and context
Pro$200/month
  • • Unlimited responses / mo
  • • Multiple question types
  • • Custom text and messaging
  • • CSAT tracking
  • • Order linking and context
What does FT Post Purchase Surveys do?

Free post purchase survey app for Shopify. Ask buyers how their order went on the thank you page, track CSAT, and read every comment next to the order.

  • Ask every buyer how their order went on the order confirmation page
  • Follow up on any rating with an open question and read answers in full
  • Track your CSAT score and watch response trends move week over week
  • See every answer next to the order and the customer it came from
  • Write your own question, scale, labels and thank you message

Features

SurveysEmbedded formsCustomer satisfactionProduct feedbackPost-purchaseAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 11d· Rating steady at 0.0★
Aug 10Aug 20

Daily tracking from Aug 10, 2026 through today · 10 days observed

Catalog position
Within Surveys on the App Store
Rank by reviews
#91 of 106
Review percentile
15th
Rating percentile
51th
On the App Store
0.9 yrs
Works with
Integrations listed for FT Post Purchase Surveys
Checkout
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Frequently asked questions

Free post purchase survey app for Shopify. Ask buyers how their order went on the thank you page, track CSAT, and read every comment next to the order. It's a surveys tool for ecommerce stores.