SureBright Product Protection
Shopify warranties and insurance app by Surebright·Protect customers’ purchases in transit and use, earn their loyalty, & profit through revenue share!
Snapshot
Ongoing.AI tracks SureBright Product Protection daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.70
50 reviews
Pricing
From $0/mo
freemium
Built for Shopify
No
Years live
4
launched Apr 18, 2022
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+0
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where SureBright Product Protection sits day-by-day in Warranties and insurance.
Position across the Warranties and insurance page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Warranties and insurance leaderboard →
Keyword rank over time
Where SureBright Product Protection shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term SureBright Product Protection ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #39 on "protect images".
protect images
#51
best #39
−12 positions
loyalty
#96
best #92
no change
Catalog position
Where SureBright Product Protection sits in the App Store.
Rank and percentile inside the Warranties and insurance category — the competitive shape of the niche around this app.
Rank in Warranties and insurance
#9
of 84 active apps
Review count percentile
90th
vs category siblings
Rating percentile
54th
vs category siblings
Years on App Store
4
since 2022
Listing change cadence
What SureBright Product Protection has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-27 → 2026-06-29
Shopify Lastmod · Jun 28
2026-06-26 → 2026-06-27
Reviews
What merchants are saying
- 96%positive51
- 2%neutral1
- 2%negative1
Popular mentions
- customer support
- ease of use
- business results
- product quality
- onboarding
- bugs
- product reliability
- pricing
Top themes
- customer support4
- ease of use2
- business results1
- product quality1
- onboarding1
- bugs1
- product reliability1
- pricing1
What merchants praise
“We cannot speak highly enough about the SureBright team! We installed the app on our store on a Thursday, reached out to the team with the necessary collab code information and we were up and running (with Klaviyo flow!) in under a week. In addition to being efficient in the onboarding process, the team at SureBright are genuinely good people. We love the partnership with them and are quite thrilled to be working with them! Our customers will see the value that SureBright provides on their open box electronics - this partnership is the definition of a win-win.”
What merchants complain about
“Too Many problems with the software, letting customers mistakenly buy the insurance without a product purchase. This led to multiple fraud allegations against our site. Their offshore team kept suggesting that it was spammers (makes no sense when actual customers complained, no solutions or fixes provided, just excuses and trying to blame us (Shopify site). Would not recommend.”
Plans
SureBright Product Protection pricing tiers.
Free
Free to install
Capabilities
What SureBright Product Protection can do.
The 28 capabilities SureBright Product Protection lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Coverage type
9- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Extended warranty
- Fixed pricing
- Dynamic pricing
- Percentage pricing
- Returns and exchanges
Opt-in experience
10- Auto opt-in
- Cart page
- Checkout
- Custom widget
- Instant quotes
- Coverage confirmation
- Custom branding
- Custom upsell
- Revenue sharing
- A/B testing
Claims management
9- Auto-handling
- Claims portal
- Request form
- Chatbot
- Custom policies
- Vendor handling
- Claims dashboard
- Tracking
- Email notifications
FAQ
SureBright Product Protection — frequently asked questions.
What is SureBright Product Protection on Shopify?
How much does SureBright Product Protection cost?
When was SureBright Product Protection launched?
Is SureBright Product Protection Built for Shopify?
What are the best SureBright Product Protection alternatives?
What do merchants praise about SureBright Product Protection?
What complaints come up about SureBright Product Protection?
Alternatives
Apps merchants pick instead.
XCOTTON CO.
Xcotton Post Purchase Guard
Navidium Apps
Navidium Shipping Protection
Known for: billing-issues
Captain Insure
Captain Shipping Protection
Known for: integration-issues
Lucent Innovation
Simply Shipping Protection
Known for: bug
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running SureBright Product Protection.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View SureBright Product Protection on the Shopify App Store ↗