Stateset Returns Automation

Stateset Returns Automation is a Shopify app in the Returns and exchanges category. Stateset RMA helps your team create an exceptional post-purchase customer experience. Leverage all of the apps you are already using to design and execute event-driven, serverless, automated reverse logistics workflows. Stateset allows merchants to automate their returns process by linking Zendesk or Gorgias. Once an RMA has been approved by a Customer Service Representative (CSR), Stateset orchestrates a next-generation reverse-logistics workflow.

Stateset Returns Automation is free to install and use on Shopify — there are no paid plans on this app.

Yes — Stateset Returns Automation is free to install and use on Shopify. There are no paid plans.

Stateset Returns Automation launched on September 2, 2022 — over 3 years on the Shopify App Store.

Stateset Returns Automation does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Stateset Returns Automation with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and Redo. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.