Convertway

Shopify sms marketing app by Shipway·Abandon cart recovery & increase conversion via WhatsApp Marketing, Chatbots, RCS, & SMS Marketing.

Snapshot

4.40(239 reviews)#13of 146 inSMS marketing

Ongoing.AI tracks Convertway daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.40

239 reviews

Pricing

From $99/mo

free_trial

Built for Shopify

No

Years live

9

launched Jan 17, 2017

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+2

28-day Δ

+2

Rating change

7-day Δ

-0.10

28-day Δ

-0.10

2392392382372375.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Convertway added 2 reviews over the last 28 days, rating moved -0.10.

Category rank over time

Where Convertway sits day-by-day in SMS marketing.

Position across the SMS marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full SMS marketing leaderboard →

#14#17#20#22#25May 28May 31Jun 4Jun 8Jun 12Convertway · #23Mergn · #22Twilio · #24
Best position observed: #15. Convertway slipped 7 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Convertway shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Convertway ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #30 on "abandoned cart".

#29#36#42#49#55May 28Jun 5Jun 14Jun 23Jul 2abandoned cartemail marketing
2 terms, 72 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • abandoned cart

    #44

    best #30

    −12 positions

  • email marketing

    #53

    best #43

    −6 positions

Catalog position

Where Convertway sits in the App Store.

Rank and percentile inside the SMS marketing category — the competitive shape of the niche around this app.

Rank in SMS marketing

#13

of 146 active apps

Review count percentile

92th

vs category siblings

Rating percentile

55th

vs category siblings

Years on App Store

9

since 2017

Listing change cadence

What Convertway has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.40(239 reviews)
  • 91%positive263
  • 1%neutral2
  • 8%negative24

Top themes

    What merchants praise

    The ConvertWay is an excellent application for communcating with your customers through Whatsapp & SMS. I have been using TCW since last 3 years and have been able to connect very well with my customers using their campaigns & automation flows. I am particularly impressed by the KAM team of The ConvertWay who are very responsive & supportive for all my queries.
    eLocalshop · 5

    What merchants complain about

    Don't sign up. SCAM. No option to cancel your trial in platform. Emailed support, who made me email a second email address - and then they never responded. Did all this 6 days before my trial ended, and they STILL haven't cancelled my subscription and have charged me the full amount. Expecting a refund
    GUD Swim · 1

    Plans

    Convertway pricing tiers.

    Premium

    $99/month

    • SMS/Chat/RCS Campaigns
    • Subscriber Opt-in Tool (3000 Subscriber)
    • 5 Automation Flows
    • Custom SMS Sender ID
    • Compatible with WhatsApp Suite
    • Chat Inbox
    • Basic Customer Segmentation
    • Scratch Card Links

    Growth

    $149/month

    • All Premium Features Plus
    • Agent Support: 3 Free Users
    • Scheduled Campaign & Custom Flows
    • Customized/Carousel Templates
    • Instagram DMs
    • One Chat-bot Flow
    • WhatsApp Enabled Catalogue
    • Adv. Subscriber Tools (20K Subscribers)

    Enterprise

    $249/month

    • All Growth Features Plus
    • Subscriber Opt-in Tools (∞ Subscribers)
    • Branding Customizations
    • Advance Chat-bot & All Automation Flows
    • Agent Support & Auto-Assign: 4 Free User
    • Whitelist Scratch Card Links
    • Dedicated Account Manager
    • Onboarding, Migration, & Setup Support

    Capabilities

    What Convertway can do.

    The 38 capabilities Convertway lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    SMS marketing

    Managing campaigns

    13
    • Bulk messaging
    • Compliance
    • Custom sender ID
    • Personalized messages
    • Scheduled messages
    • Templates
    • Two-way messaging
    • Conversion metrics
    • Real-time analytics
    • ROI tracking
    • Segmentation
    • Custom segments
    • Opt-in

    Workflow automation

    8
    • Cart recovery
    • Discount codes
    • Feedback requests
    • Order confirmations
    • Product recommendations
    • Order tracking
    • Welcome messages
    • Win-back campaigns

    Abandoned cart

    Cart recovery

    9
    • Email reminders
    • Personalized campaigns
    • SMS notifications
    • Multi-channel messaging
    • Opt-in pop-ups
    • Discount offers
    • Time-limited offers
    • Conversion tracking
    • Automated workflows

    Display options

    8
    • Custom branding
    • Pop-up builder
    • Triggers
    • Templates
    • Customizable widgets
    • Multi-language
    • Targeting rules
    • Behavior tracking

    FAQ

    Convertway — frequently asked questions.

    What is Convertway on Shopify?
    Convertway, officially listed on the Shopify App Store as Convertway: WhatsApp, SMS, RCS, is a Shopify app in the SMS marketing category. Convertway is a powerful WhatsApp, SMS, RCS & Email marketing automation app built for Shopify brands. Recover abandoned carts, automate win-back flows, send real-time order updates & boost conversions effortlessly. Reduce RTO with COD-to-prepaid, sell via WhatsApp Catalog & manage chats in a unified omnichannel inbox. Includes AI Voice Agent, advanced segmentation, broadcast campaigns, drip automation & multi-agent support to maximize retention, engagement, LTV & ecommerce revenue growth. It averages 4.40 out of 5 across 239 merchant reviews on the Shopify App Store.
    How much does Convertway cost?
    Convertway has 3 paid plans on the Shopify App Store, starting at $99/month and going up to $249/month.
    Is Convertway free?
    No, Convertway is a paid Shopify app. Plans start at $99/month on the Shopify App Store.
    When was Convertway launched?
    Convertway launched on January 17, 2017 — over 9 years on the Shopify App Store. In that time it has gathered 239 merchant reviews.
    Is Convertway Built for Shopify?
    Convertway does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Convertway alternatives?
    Merchants commonly compare Convertway with Privy, Shopify Messaging, Klaviyo, and AfterShip Email Marketing,SMS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Convertway.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Convertway on the Shopify App Store ↗