Sinch Engage

Shopify abandoned cart app by Sinch·Turn browsers into buyers with SMS marketing automation, abandoned cart recovery, and 2-way texting

Snapshot

4.60(13 reviews)#75of 298 inAbandoned cart

Ongoing.AI tracks Sinch Engage daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesAbandoned cartSMS marketing

Rating

4.60

13 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

6

launched Nov 4, 2019

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#14#14#14#13#135.003.752.501.250.00May 28Jun 4Jun 11Jun 18Jun 25Total reviewsRating (0–5)
Sinch Engage added 0 reviews over the last 28 days.

Keyword rank over time

Where Sinch Engage shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Sinch Engage ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #49 on "abandoned cart".

#48#59#70#80#91May 29Jun 6Jun 15Jun 23Jul 2abandoned cart
1 term, 31 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • abandoned cart

    #49

    best #49

    +39 positions

Catalog position

Where Sinch Engage sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#75

of 298 active apps

Review count percentile

74th

vs category siblings

Rating percentile

54th

vs category siblings

Years on App Store

6

since 2019

Listing change cadence

What Sinch Engage has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-09 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-26 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.60(13 reviews)
  • 71%positive15
  • 0%neutral0
  • 29%negative6

Popular mentions

  • customer support
  • onboarding
  • reliability
  • notifications
  • ease of use

Top themes

  1. customer support2
  2. onboarding1
  3. reliability1
  4. notifications1
  5. ease of use1

What merchants praise

“Downloaded this app to increase my brand awareness and generate lost sales, was very surprised how easy it was to get started and set up. Primarily use it for win back and abandoned cart which has been very successful to date. I recommend all to use this app as part of their business.”
Disti · 5★

What merchants complain about

“Missing money I buy $ 15 credit that never appeared on my account moreover NO SUPPORT ANY HELP the support indicated on the application redirects me to shopify support .... run away from this app”
bon-biz · 1★

Plans

Sinch Engage pricing tiers.

Free

Free to install

  • Try for free

Capabilities

What Sinch Engage can do.

The 24 capabilities Sinch Engage lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Abandoned cart

Cart recovery

6
  • Personalized campaigns
  • SMS notifications
  • Multi-channel messaging
  • Discount offers
  • Conversion tracking
  • Automated workflows

Display options

4
  • Custom discount codes
  • Triggers
  • Templates
  • Targeting rules

SMS marketing

Managing campaigns

12
  • Bulk messaging
  • Custom sender ID
  • Personalized messages
  • Scheduled messages
  • Templates
  • Two-way messaging
  • Conversion metrics
  • Real-time analytics
  • ROI tracking
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

2
  • Cart recovery
  • Discount codes

FAQ

Sinch Engage — frequently asked questions.

What is Sinch Engage on Shopify?
Sinch Engage, officially listed on the Shopify App Store as Sinch Engage: SMS, MMS and RCS, is a Shopify app in the Abandoned cart category. Sinch Engage (formerly MessageMedia) helps Shopify merchants drive sales with SMS marketing and abandoned cart recovery. Send personalized campaigns, automate cart reminders, and manage 1:1 customer conversations directly from Shopify. Build automated workflows using Shopify Flow, capture subscribers with compliant opt-in tools, and track performance with clear revenue and ROI reporting across campaigns and automations. Install in minutes, connect your data, and start sending reliably at scale. It averages 4.60 out of 5 across 13 merchant reviews on the Shopify App Store.
How much does Sinch Engage cost?
Sinch Engage is priced at $0/month on the Shopify App Store.
When was Sinch Engage launched?
Sinch Engage launched on November 4, 2019 — over 6 years on the Shopify App Store. In that time it has gathered 13 merchant reviews.
Is Sinch Engage Built for Shopify?
Sinch Engage does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Sinch Engage alternatives?
Merchants commonly compare Sinch Engage with Privy, Shopify Messaging, Klaviyo, and AfterShip Email Marketing,SMS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Privy Operations

Privy ‑ Email, SMS & Pop Ups

4.50★4,038

Known for: billing-issues

Shopify

Shopify Messaging

4.70★3,871

Known for: bug

Klaviyo

Klaviyo: Email Marketing & SMS

4.70★2,941

Known for: pricing

AfterShip

AfterShip Email Marketing,SMS

4.70★1,943

Known for: pricing

Browse more inAll Abandoned cart apps All SMS marketing apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Sinch Engage.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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