OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.7 ★
306 reviews
What merchants actually report
4.80average· 280 reviews analyzed· 279 with written feedback
90% 5★4% ≤3★

43% of attributable reviewers are United States merchants. 24% had used the app for a year or more when they reviewed.

The developer replies to 44% of reviews overall and 83% of critical ones.

Recent reviewers rate SmartrMail Email & SMS 5.00, above its 4.80 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
44%
Developer response rate
Replies to critical
83%
On 3★ and below
Long-term reviewers
24%
Using 1yr+ at review
Top merchant markets
United States 43%Australia 14%United Kingdom 13%Canada 8%New Zealand 2%
Tenure when reviewed
under a day 7%days 31%months 39%a year or more 24%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Free Plan
Free to install
  • • AI Newsletters
  • • All Email, but Browse Abandonment
  • • AI Product Recommendations Emails
  • • Coupons and Discounts
  • • Email List Segmentation
Essentials Plan
$10/month
15-day free trial
  • • Everything in Free +
  • • All E-commerce Email Automations
  • • One Click AI Newsletter Creation
  • • Branded AI Flows Setup
  • • AI Subject Line Suggestion Creation
Pro Plan
$49/month
15-day free trial
  • • Everything in Essentials+
  • • Managed Email Marketing Strategy
  • • A/B Testing Email and Sms flows
  • • Monthly/Quarterly Account Review
  • • 24 emails per subscriber per month
What does SmartrMail Email & SMS do?

Email and SMS marketing for Shopify. Automate abandoned cart and welcome flows, send AI newsletters, and pay only for the subscribers who engage.

  • Recover abandoned carts and grow revenue with email + SMS automations.
  • Send AI newsletters with personalized product picks — you review & approve.
  • Pay only for subscribers who actually engage, not your whole list.
  • A dedicated strategist builds and optimizes your flows.
  • Free migration from Klaviyo, Mailchimp & others — done by our team.

Features

Email marketingEmail campaignsSMS campaignsSocial mediaNewslettersPop-upsFormsDiscountsRewardsPromotionsUpsell emailsCross-sell emailsCart emailsCheckout emailsExit intentAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsBack-in-stock emailsWin-back emailsProduct recommendationsDrip campaignsProduct reviewsSurveysCustom campaignsEditor toolTemplatesAI generationCustom codeBulk editingImport and exportEmail domainsConsent collectionEmail capture listSMS capture listTriggers and rulesAutomationsTargetingSegmentation
Review history
Daily review count on the Shopify App Store
306+29 · 30d~1.0/day· Rating steady at 4.7★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Email marketing
    #60▼4
  • Pop-ups
    #95▼13

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Email marketing on the App Store
Rank by reviews
#14 of 322
Review percentile
96th
Rating percentile
73th
On the App Store
12.8 yrs
Works with
Integrations listed for SmartrMail Email & SMS
FomoGorgiasJustunorechargeSavedBySmartrr
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Frequently asked questions

Email and SMS marketing for Shopify. Automate abandoned cart and welcome flows, send AI newsletters, and pay only for the subscribers who engage. It's a email marketing tool for ecommerce stores.