SmartrMail Email & SMS

Name: SmartrMail Email & SMS
Price: 10.00 USD
Availability: InStock
Rating: 4.70 (288 reviews)
Author: SmartrMail

Shopify email marketing app by SmartrMail·Drive retention with AI-powered email & SMS automation flows and One Click AI Created Newsletters.

Snapshot yesterday

4.70(288 reviews)#20of 378 inEmail marketing

Ongoing.AI tracks SmartrMail Email & SMS daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesEmail marketing Pop-ups

Rating

4.70

288 reviews

Pricing

From $10/mo

freemium

Built for Shopify

Years live

launched Nov 26, 2013

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

-1

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

SmartrMail Email & SMS lost 1 reviews over the last 28 days.

Category rank over time

Where SmartrMail Email & SMS sits day-by-day in Email marketing.

Position across the Email marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Email marketing leaderboard →

Best position observed: #56. SmartrMail Email & SMS slipped 9 positions over the window.

Keyword rank over time

Where SmartrMail Email & SMS shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term SmartrMail Email & SMS ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #80 on "email marketing".

1 term, 25 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

email marketing
#80
best #80
+3 positions

Catalog position

Where SmartrMail Email & SMS sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#20

of 378 active apps

Review count percentile

95th

vs category siblings

Rating percentile

65th

vs category siblings

Years on App Store

since 2013

Listing change cadence

What SmartrMail Email & SMS has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(288 reviews)

95%positive325
1%neutral4
4%negative12

Popular mentions

customer support
bugs
missing features
data loss
pricing

Top themes

customer support1
bugs1
missing features1
data loss1
pricing1

What merchants praise

“Yasmine was extremely helpful. Thanks for helping me figure this out! You were patient and persistent in finding a solution.”

Jean-Pierre Weill · 5★

What merchants complain about

“9/19/17 update - so we did not heed our own advice and we got bitten again...sheer laziness on our part. Buggy software and terrible support. Don't go down this path. We are exiting today! 2/8/16 - Beware using this product. We have been bitten by poorly tested and buggy software that are cause for embarrassment....far from promoting your products it will turn customers away.”

Toyrist Com · 1★

Plans

SmartrMail Email & SMS pricing tiers.

Free Plan

Free to install

AI Newsletters
All Email, but Browse Abandonment
AI Product Recommendations Emails
Coupons and Discounts
Email List Segmentation
Pop-ups and Forms
100+ Ready-to-use Email Templates
8 emails per subscriber per month

Essentials Plan

$10/month

Everything in Free +
All E-commerce Email Automations
One Click AI Newsletter Creation
Branded AI Flows Setup
AI Subject Line Suggestion Creation
Relay AI Email Marketer *limited usage
12 emails per subscriber per month

Pro Plan

$49/month

Everything in Essentials+
Relay Membership eligible
Managed Email Marketing Strategy
Unlimited Relay AI Email Marketer usage
A/B Testing Email and Sms flows
Monthly/Quarterly Account Review
24 emails per subscriber per month

Capabilities

What SmartrMail Email & SMS can do.

The 79 capabilities SmartrMail Email & SMS lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Email marketing

Campaign types

Email campaigns
SMS campaigns
Social media
Newsletters
Pop-ups
Forms
Discounts
Rewards
Promotions
Upsell emails
Cross-sell emails
Cart emails
Checkout emails
Exit intent
Abandoned cart
Browse abandonment
Welcome emails
Follow-up emails
Back-in-stock emails
Win-back emails
Product recommendations
Drip campaigns
Product reviews
Surveys
Custom campaigns

Managing campaigns

Editor tool
Templates
AI generation
Custom code
Bulk editing
Import and export
Email domains
Consent collection
Email capture list
SMS capture list
Triggers and rules
Automations
Targeting
Segmentation
Tagging
Tracking
Reporting
Insights and tips
Analytics
A/B testing

Pop-ups

Pop-up types

Sales pop-ups
Email pop-ups
SMS pop-ups
Cart pop-ups
Exit intent
Discounts
Rewards
Countdown timers
Newsletters
Banners
Announcements
Surveys
Warning pop-ups
Reviews pop-up
Custom pop-ups

Managing pop-ups

Editor tool
Templates
AI generation
Custom code
Custom fonts
Email capture list
SMS capture list
Campaigns
Triggers and rules
Automations
Targeting
Geolocation
Segmentation
Tagging
Reporting
Analytics
A/B testing
Tracking
APIs and webhooks

FAQ

SmartrMail Email & SMS — frequently asked questions.

What is SmartrMail Email & SMS on Shopify?

SmartrMail Email & SMS is a Shopify app in the Email marketing category. SmartrMail is email and SMS marketing for Shopify merchants who want to sell, not run an email agency. Recover abandoned carts with automated flows. Send AI-generated product recommendation newsletters personalized for each subscriber. Segment customers by purchase behavior using real Shopify data. Capture leads with pop-ups integrated into welcome flows. You pay only for active subscribers, not your full list. Migration from Klaviyo, Mailchimp, or any platform is handled free by our team. It averages 4.70 out of 5 across 288 merchant reviews on the Shopify App Store.

How much does SmartrMail Email & SMS cost?

SmartrMail Email & SMS offers a free plan and 2 paid plans starting at $10/month and going up to $49/month. The free plan includes AI Newsletters, All Email, but Browse Abandonment, AI Product Recommendations Emails, and Coupons and Discounts. The paid plans unlock advanced features beyond what's available on the free tier.

Is SmartrMail Email & SMS free?

Yes — SmartrMail Email & SMS offers a free plan alongside paid options. The free plan includes AI Newsletters, All Email, but Browse Abandonment, and AI Product Recommendations Emails. Paid plans start at $10/month for advanced features.

When was SmartrMail Email & SMS launched?

SmartrMail Email & SMS launched on November 26, 2013 — over 12 years on the Shopify App Store. In that time it has gathered 288 merchant reviews.

Is SmartrMail Email & SMS Built for Shopify?

SmartrMail Email & SMS does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

What are the best SmartrMail Email & SMS alternatives?

Merchants commonly compare SmartrMail Email & SMS with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Smile. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

What complaints come up about SmartrMail Email & SMS?

4% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, bugs, and missing features — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Flow

4.70★11,368

Known for: performance

Pop Convert

Pop Convert ‑ Pop Ups, Banners

4.90★8,311

Known for: onboarding

SendWILL

SendWILL Popup Email Marketing

4.90★7,080

Known for: false-advertising

Smile.io

Smile: Loyalty Program Rewards

4.90★4,292

Browse more inAll Email marketing apps All Pop-ups apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated yesterday.

Find every brand running SmartrMail Email & SMS.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on SmartrMail Email & SMS

Prefer the source? View SmartrMail Email & SMS on the Shopify App Store ↗