OngoingAI

SmartrMail Email & SMS usage & market intelligence

Shopify rating

4.7 ★

306 reviews

What merchants actually report
4.80average· 280 reviews analyzed· 279 with written feedback
90% 5★4% ≤3★

43% of attributable reviewers are United States merchants. 24% had used the app for a year or more when they reviewed.

The developer replies to 44% of reviews overall and 83% of critical ones.

Recent reviewers rate SmartrMail Email & SMS 5.00, above its 4.80 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

44%

Developer response rate

Replies to critical

83%

On 3★ and below

Long-term reviewers

24%

Using 1yr+ at review

Top merchant markets

United States 43%Australia 14%United Kingdom 13%Canada 8%New Zealand 2%

Tenure when reviewed

under a day 7%days 31%months 39%a year or more 24%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Free PlanFree to install
  • • AI Newsletters
  • • All Email, but Browse Abandonment
  • • AI Product Recommendations Emails
  • • Coupons and Discounts
  • • Email List Segmentation
Essentials Plan$10/month

15-day free trial

  • • Everything in Free +
  • • All E-commerce Email Automations
  • • One Click AI Newsletter Creation
  • • Branded AI Flows Setup
  • • AI Subject Line Suggestion Creation
Pro Plan$49/month

15-day free trial

  • • Everything in Essentials+
  • • Managed Email Marketing Strategy
  • • A/B Testing Email and Sms flows
  • • Monthly/Quarterly Account Review
  • • 24 emails per subscriber per month
What does SmartrMail Email & SMS do?

SmartrMail automates email & SMS for Shopify stores. AI newsletters, abandoned cart flows, and a dedicated strategist — free plan available.

  • Recover abandoned carts and grow revenue with email + SMS automations.
  • AI-generated newsletters with personalized product recommendations.
  • Dedicated strategist sets up your flows and optimizes campaigns.
  • Get a dedicated strategist to build & optimize your flows.
  • Assisted migration from Klaviyo, Mailchimp & others, done by our team.

Features

Email marketingEmail campaignsSMS campaignsSocial mediaNewslettersPop-upsFormsDiscountsRewardsPromotionsUpsell emailsCross-sell emailsCart emailsCheckout emailsExit intentAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsBack-in-stock emailsWin-back emailsProduct recommendationsDrip campaignsProduct reviewsSurveysCustom campaignsEditor toolTemplatesAI generationCustom codeBulk editingImport and exportEmail domainsConsent collectionEmail capture listSMS capture listTriggers and rulesAutomationsTargetingSegmentation
Review history
Daily review count on the Shopify App Store
306+28 · 26d~1.1/day· Rating steady at 4.7★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Email marketing#56 on Aug 14 → #59 on Sep 5 · 23 observed days#59▼3
  • Pop-ups#81 on Aug 15 → #86 on Sep 5 · 22 observed days#86▼5

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Email marketing on the App Store
Rank by reviews
#14 of 314
Review percentile
96th
Rating percentile
73th
On the App Store
12.8 yrs
Works with
Integrations listed for SmartrMail Email & SMS
FomoGorgiasJustunorechargeSavedBySmartrr
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Frequently asked questions

SmartrMail automates email & SMS for Shopify stores. AI newsletters, abandoned cart flows, and a dedicated strategist — free plan available. It's a email marketing tool for ecommerce stores.