Warranties and insurance · refreshed Jun 12, 2026
Simply Shipping Protection for Shopify
by Lucent Innovation · Let customers protect their orders while you keep the full fee and manage claims your way.
124 reviews, 4.80★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
4.80
124 reviews
Pricing
From $4/mo
freemium
Built for Shopify
Yes
Years live
5
launched Jan 14, 2021
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Simply Shipping Protection sits day-by-day in Warranties and insurance.
Position across the Warranties and insurance page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Simply Shipping Protection sits in the App Store.
Rank and percentile inside the Warranties and insurance category — the competitive shape of the niche around this app.
Rank in Warranties and insurance
#4
of 82 active apps
Review count percentile
96th
vs category siblings
Rating percentile
62th
vs category siblings
Years on App Store
5
since 2021
Listing change cadence
What Simply Shipping Protection has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-08 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-08
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive94% · 150
- Neutral1% · 1
- Negative6% · 9
“My software can't be used, customers can't use this service, the first contact customer service can't give a solution, they will say that the service will be updated, the second time I contact customer service, there is no reply .After a short period of time, the account manager found me. With his help, I solved the problem smoothly and in a timely manner, and now I can use it normally.”
“Edit: almost a year later and every time we update our theme this app breaks our cart again. Today, the problems don't prevent checout but it does things like hide the products in the cart so you can't see them. This app is complete trash. This app totally messed up our cart during Black Friday and they won't respond! They won't refund us either. Simply no response at all. The app won't allow the customer to decline the insurance. Very frustrated since they wont respond to us - we have tons of customer complaints and who knows how many just didn't check out. Extremely frustrated.”
Top themes
- 1. customer-support7
- 2. bug3
- 3. ease-of-use2
- 4. lost-sales1
- 5. installation1
- 6. performance1
- 7. code-quality1
- 8. auto-fulfillment1
Plans
Simply Shipping Protection pricing tiers.
Free Tier
Free to install
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Protection
- Fixed & Percentage plans
- Best claim management
Starter
$4.99/month
- Up to 50 Insured Orders/month
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Insurance
- Fixed & Percentage plans
- Best claim management
Basic
$19.99/month
- Up to 200 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
- Fixed & Percentage plans
- Best claim management
Advance
$49.99/month
- Up to 500 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
- Fixed & Percentage plans
- Best claim management
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Simply Shipping Protection.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Simply Shipping Protection on the Shopify App Store ↗