OngoingAI

Simply Shipping Protection usage & market intelligence

Shopify rating

4.6 ★

131 reviews

What merchants actually report
4.83average· 124 reviews analyzed· 123 with written feedback
94% 5★4% ≤3★

72% of attributable reviewers are United States merchants. 12% had used the app for a year or more when they reviewed.

The developer replies to 2% of reviews overall and 20% of critical ones.

Recent reviewers rate Simply Shipping Protection 3.67, below its 4.83 lifetime average.

Rating · last 90d

3.67

Recent direction

Replies to reviews

2%

Developer response rate

Replies to critical

20%

On 3★ and below

Long-term reviewers

12%

Using 1yr+ at review

Top merchant markets

United States 72%Canada 8%Australia 6%United Kingdom 5%Hong Kong SAR 2%

Tenure when reviewed

under a day 18%days 32%months 38%a year or more 12%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Free TierFree to install
  • • Automatic Installation
  • • Email Support
  • • Chat Support
  • • Support for Shipping Protection
  • • Fixed & Percentage plans
Starter$4.99/month

7-day free trial

  • • Up to 50 Insured Orders/month
  • • Automatic Installation
  • • Email Support
  • • Chat Support
  • • Support for Shipping Insurance
Basic$19.99/month

7-day free trial

  • • Up to 200 Insured Orders/month
  • • Expert Support
  • • Email SMTP customization request
  • • App UI customization
  • • Shopify expert onboarding
Advance$49.99/month

7-day free trial

  • • Up to 500 Insured Orders/month
  • • Expert Support
  • • Email SMTP customization request
  • • App UI customization
  • • Shopify expert onboarding
What does Simply Shipping Protection do?

Let customers protect orders with cart-level shipping protection, manage claims through our app, and earn extra revenue with customizable widgets and upsells.

  • Set fixed or percentage (%) pricing and show toggle with opt-in popup
  • Customize and show widgets on cart, side cart, checkout, or post-purchase
  • Let customers file claims with a widget placed on any store page
  • Settle claims with refunds, reorders, or credits using built-in integrations
  • Track revenue and claims in one clean dashboard

Features

Warranties and insuranceShippingStolen packagesLost packagesDamaged packagesReturns and exchangesAuto opt-inCart pageCheckoutCustom upsellClaims portalRequest formClaims dashboardUpsell and bundles - Other
Review history
Daily review count on the Shopify App Store
131+11 · 30d~0.4/day· Rating steady at 4.6★
Aug 17Sep 15

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Upsell and bundles - Other#12▲3
  • Warranties and insurance#16▼2

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Warranties and insurance on the App Store
Rank by reviews
#2 of 65
Review percentile
98th
Rating percentile
54th
On the App Store
5.7 yrs
Works with
Integrations listed for Simply Shipping Protection
CheckoutShopify AdminCart DrawerGrowaveiCart DrawerRebuySlide CartYotpo
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Frequently asked questions

Let customers protect orders with cart-level shipping protection, manage claims through our app, and earn extra revenue with customizable widgets and upsells. It's a warranties and insurance tool for ecommerce stores.