Simply Shipping Protection
Shopify warranties and insurance app by Lucent Innovation·Let customers protect their orders while you keep the full fee and manage claims your way.
Snapshot
Ongoing.AI tracks Simply Shipping Protection daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.60
125 reviews
Pricing
From $4/mo
freemium
Built for Shopify
Yes
Years live
5
launched Jan 14, 2021
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Simply Shipping Protection sits day-by-day in Warranties and insurance.
Position across the Warranties and insurance page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Warranties and insurance leaderboard →
Catalog position
Where Simply Shipping Protection sits in the App Store.
Rank and percentile inside the Warranties and insurance category — the competitive shape of the niche around this app.
Rank in Warranties and insurance
#4
of 84 active apps
Review count percentile
96th
vs category siblings
Rating percentile
52th
vs category siblings
Years on App Store
5
since 2021
Listing change cadence
What Simply Shipping Protection has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Reviews
What merchants are saying
- 93%positive150
- 1%neutral1
- 6%negative10
Popular mentions
- customer support
- bug
- ease of use
- auto fulfillment
- communication
- control features
- compatibility issues
- functionality
Top themes
- customer support7
- bug3
- ease of use2
- auto fulfillment1
- communication1
- control features1
- compatibility issues1
- functionality1
What merchants praise
“My software can't be used, customers can't use this service, the first contact customer service can't give a solution, they will say that the service will be updated, the second time I contact customer service, there is no reply .After a short period of time, the account manager found me. With his help, I solved the problem smoothly and in a timely manner, and now I can use it normally.”
What merchants complain about
“Edit: almost a year later and every time we update our theme this app breaks our cart again. Today, the problems don't prevent checout but it does things like hide the products in the cart so you can't see them. This app is complete trash. This app totally messed up our cart during Black Friday and they won't respond! They won't refund us either. Simply no response at all. The app won't allow the customer to decline the insurance. Very frustrated since they wont respond to us - we have tons of customer complaints and who knows how many just didn't check out. Extremely frustrated.”
Plans
Simply Shipping Protection pricing tiers.
Free Tier
Free to install
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Protection
- Fixed & Percentage plans
- Best claim management
Starter
$4.99/month
- Up to 50 Insured Orders/month
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Insurance
- Fixed & Percentage plans
- Best claim management
Basic
$19.99/month
- Up to 200 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
- Fixed & Percentage plans
- Best claim management
Advance
$49.99/month
- Up to 500 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
- Fixed & Percentage plans
- Best claim management
Capabilities
What Simply Shipping Protection can do.
The 12 capabilities Simply Shipping Protection lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Coverage type
5- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Returns and exchanges
Opt-in experience
4- Auto opt-in
- Cart page
- Checkout
- Custom upsell
Claims management
3- Claims portal
- Request form
- Claims dashboard
FAQ
Simply Shipping Protection — frequently asked questions.
What is Simply Shipping Protection on Shopify?
How much does Simply Shipping Protection cost?
Is Simply Shipping Protection free?
When was Simply Shipping Protection launched?
Is Simply Shipping Protection Built for Shopify?
What are the best Simply Shipping Protection alternatives?
What do merchants praise about Simply Shipping Protection?
What complaints come up about Simply Shipping Protection?
Alternatives
Apps merchants pick instead.
XCOTTON CO.
Xcotton Post Purchase Guard
Navidium Apps
Navidium Shipping Protection
Known for: billing-issues
Captain Insure
Captain Shipping Protection
Known for: integration-issues
ShopWil
Sam Shipping Protection Upsell
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Simply Shipping Protection.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Simply Shipping Protection on the Shopify App Store ↗