Marketing - Other · refreshed Jun 12, 2026
Shopify Knowledge Base for Shopify
by Shopify · View and customize the FAQs that AI shopping agents use to answer questions about your store.
20 reviews, 3.30★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
3.30
20 reviews
Pricing
Free
free
Built for Shopify
No
Years live
1
launched May 16, 2025
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+3
Rating change
7-day Δ
+0.00
28-day Δ
-0.20
Category rank over time
Where Shopify Knowledge Base sits day-by-day in Marketing - Other.
Position across the Marketing - Other page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Shopify Knowledge Base sits in the App Store.
Rank and percentile inside the Marketing - Other category — the competitive shape of the niche around this app.
Rank in Marketing - Other
#4
of 162 active apps
Review count percentile
98th
vs category siblings
Rating percentile
73th
vs category siblings
Years on App Store
1
since 2025
Listing change cadence
What Shopify Knowledge Base has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive61% · 19
- Neutral13% · 4
- Negative26% · 8
“Let it do its thing it'll help you out in the long run while you do what I'm doing getting started getting everything off the ground just pay close attention if you can and learn as much as you can if it's your first time don't be scared even though it is scary and I hope everything works out for everyone”
“The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.”
Top themes
- 1. localization2
- 2. documentation1
- 3. unclear-features1
- 4. customer-support1
- 5. missing-feature1
- 6. security-issue1
- 7. bug1
- 8. missing-features1
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Shopify Knowledge Base.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Shopify Knowledge Base on the Shopify App Store ↗