OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 5 returns per month
  • • Email notifications
Growth
$19.99/month
7-day free trial · or $199.92/year and save 17%
  • • 50 returns per month
  • • Shipping labels (provider integration)
  • • Email notifications
  • • Store credit
Professional
$49.99/month
7-day free trial · or $499.92/year and save 17%
  • • Unlimited returns per month
  • • Shipping labels (provider integration)
  • • Email notifications
  • • Analytics dashboard
  • • Store credit + bonus credits
Enterprise
$149.99/month
7-day free trial · or $1,499.88/year and save 17%
  • • Unlimited returns per month
  • • Shipping labels (provider integration)
  • • Email notifications
  • • Analytics dashboard
  • • White label branding
What does RMS Returns & Credit Manager do?

Somewhere in your inbox is a return you meant to deal with three weeks ago. Somewhere in a spreadsheet is store credit you promised and never issue...

  • Self-service portal — Customers request returns without emailing support
  • Auto-approval rules — Skip manual review for eligible returns
  • Exchange-first workflow — Route eligible returns to exchange, not refund
  • Store credit with bonus — Incentivise credit over a cash refund
  • Condition disputes — Photo evidence before approving a refund

Features

Returns and exchangesAutomated refundsExchangesStore creditDiscount codesReturn portalReturn windowsReturn reasonsShipping labelsReturn trackingEmail notificationsRefund managementAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #197

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#114 of 180
Review percentile
37th
Rating percentile
50th
On the App Store
0.4 yrs
Works with
Integrations listed for RMS Returns & Credit Manager
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Frequently asked questions

Somewhere in your inbox is a return you meant to deal with three weeks ago. Somewhere in a spreadsheet is store credit you promised and never issue... It's a returns and exchanges tool for ecommerce stores.