OngoingAI

RMS Returns & Credit Manager usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 5 returns per month
  • • Email notifications
Growth$19.99/month

7-day free trial · or $199.92/year and save 17%

  • • 50 returns per month
  • • Shipping labels (provider integration)
  • • Email notifications
  • • Store credit
Professional$49.99/month

7-day free trial · or $499.92/year and save 17%

  • • Unlimited returns per month
  • • Shipping labels (provider integration)
  • • Email notifications
  • • Analytics dashboard
  • • Store credit + bonus credits
Enterprise$149.99/month

7-day free trial · or $1,499.88/year and save 17%

  • • Unlimited returns per month
  • • Shipping labels (provider integration)
  • • Email notifications
  • • Analytics dashboard
  • • White label branding
What does RMS Returns & Credit Manager do?

Somewhere in your inbox is a return you meant to deal with three weeks ago. Somewhere in a spreadsheet is store credit you promised and never issue...

  • Self-service portal — Customers request returns without emailing support
  • Auto-approval rules — Skip manual review for eligible returns
  • Exchange-first workflow — Route eligible returns to exchange, not refund
  • Store credit with bonus — Incentivise credit over a cash refund
  • Condition disputes — Photo evidence before approving a refund

Features

Returns and exchangesAutomated refundsExchangesStore creditDiscount codesReturn portalReturn windowsReturn reasonsShipping labelsReturn trackingEmail notificationsRefund managementAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#112 of 174
Review percentile
36th
Rating percentile
49th
On the App Store
0.3 yrs
Works with
Integrations listed for RMS Returns & Credit Manager
Customer accounts
Apps similar to RMS Returns & Credit Manager
The App Store's own "more apps like this" for RMS Returns & Credit Manager
EU Withdrawal Button & Form
4.9(2,288)

Free plan available

Revoq ‑ EU Withdrawal Button
4.9(534)

Free plan available

ShipStation Orders & Inventory
4.2(701)

Free trial available

Frequently asked questions

Somewhere in your inbox is a return you meant to deal with three weeks ago. Somewhere in a spreadsheet is store credit you promised and never issue... It's a returns and exchanges tool for ecommerce stores.