OngoingAI

Retractly usage & market intelligence

Shopify rating

4.8 ★

16 reviews

Pricing
Free plan available
FreeFree
  • • Withdrawal button per § 356a BGB
  • • Unlimited withdrawals
  • • Automatic customer emails
  • • Approve, reject, and refund withdrawals
  • • Automatic deadline & order validation
Plus$7.99/month

14-day free trial

  • • All Free features included
  • • No "Powered by Retractly" branding
  • • Custom button colours
  • • Email branding (logo & colours)
  • • Custom email sender name
Pro$19/month

14-day free trial

  • • All Plus features included
  • • Create Shopify Returns automatically
  • • Shopify Flow (Slack, Teams, Discord)
  • • Automatic fraud warning
  • • Deadline calendar (monthly overview)
What does Retractly do?

EU-Widerrufsbutton nach Richtlinie 2023/2673 in unter 2 Minuten einrichten. Automatische E-Mails, Erstattung per Klick, 24 EU-Sprachen. Kostenlos starten.

  • EU Directive 2023/2673 set up in under 2 minutes
  • Withdrawal in under 60 seconds, even for guest customers without an account
  • One-click refund, inventory is automatically restocked
  • Automatic emails for confirmation, approval, and rejection
  • Dashboard with KPIs, filters, CSV export, and fraud detection

Features

Returns and exchangesAutomated refundsManual refundsAutomated approvalsReturn portalCustom policiesReturn windowsReturn reasonsMulti-languageEmail notificationsCustom brandingRefund managementAnalyticsLegalData privacyTerms and conditionsPolicy managementColor and fontCustom textButtons
Review history
Daily review count on the Shopify App Store
16+1 · 26d· Rating 4.9★ → 4.8★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#26 on Aug 15 → #26 on Sep 5 · 22 observed days#26
  • Legal#32 on Aug 15 → #41 on Sep 5 · 22 observed days#41▼9

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#31 of 174
Review percentile
83th
Rating percentile
67th
On the App Store
0.3 yrs
Works with
Integrations listed for Retractly: EU Withdrawal
Shopify FlowShopify Admin
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Frequently asked questions

EU-Widerrufsbutton nach Richtlinie 2023/2673 in unter 2 Minuten einrichten. Automatische E-Mails, Erstattung per Klick, 24 EU-Sprachen. Kostenlos starten. It's a returns and exchanges tool for ecommerce stores.