OngoingAI

EU Withdrawal Button Free usage & market intelligence

Shopify rating

4.6 ★

46 reviews

What merchants actually report
4.61average· 44 reviews analyzed· 32 with written feedback
75% 5★7% ≤3★

21% of attributable reviewers are Germany merchants.

The developer replies to 5% of reviews overall and 33% of critical ones.

Recent sentiment holds steady at 4.61, in line with the 4.61 lifetime average.

Rating · last 90d

4.61

Recent direction

Replies to reviews

5%

Developer response rate

Replies to critical

33%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

Germany 21%Spain 14%United States 11%France 9%Denmark 9%

Tenure when reviewed

under a day 64%days 11%months 25%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • EU withdrawal button & form
  • • Translated into all EU languages
  • • Auto email confirmation to customer
  • • Auto email notification to merchant
  • • Two way integration with withdrawal
Advance$7.99/month

7-day free trial · or $80/year and save 17%

  • • Everything in Free included
  • • No 'Powered by Nayvo' branding
  • • IP based form language change
  • • Customize Withdrawal Period
  • • Automatic order tagging
Enterprise$22/month

7-day free trial · or $224/year and save 15%

  • • Everything in Advance included
  • • Custom email domain (SMTP)
  • • CAPTCHA & Bot Protection
  • • CSV-Export
What does EU Withdrawal Button Free do?

Add the legally required EU withdrawal button and form (Directive 2023/2673, § 356a BGB). No-login form, confirmation emails, admin dashboard. EN & DE.

  • Permanently visible EU withdrawal button floating or inline in your theme
  • No login withdrawal form for guests and account holders alike
  • Customers choose which products to return on the form
  • Automatic confirmation email to the customer and you
  • Track requests by status with search and notes in your admin

Features

LegalTerms and conditionsPolicy managementColor and fontWidget positionCustom CSSCustom codeMulti-languageCustom textButtonsReturns and exchangesManual refundsReturn portal
Review history
Daily review count on the Shopify App Store
46+23 · 26d~0.9/day· Rating 4.4★ → 4.6★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#14 on Aug 15 → #13 on Sep 5 · 22 observed days#13▲1
  • Legal#15 on Aug 15 → #18 on Sep 5 · 22 observed days#18▼3

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Legal on the App Store
Rank by reviews
#14 of 405
Review percentile
97th
Rating percentile
74th
On the App Store
0.3 yrs
Works with
Integrations listed for EU Withdrawal Button Free
Shopify Admin
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Frequently asked questions

Add the legally required EU withdrawal button and form (Directive 2023/2673, § 356a BGB). No-login form, confirmation emails, admin dashboard. EN & DE. It's a legal tool for ecommerce stores.