Returns and exchanges · refreshed Jun 12, 2026

ReturnZap Returns & Exchanges for Shopify

by ReturnZap · Advanced returns, exchanges, credit, and labels. Streamline return operations and reduce refunds.

105 reviews, 4.90 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

Rating

4.90

105 reviews

Pricing

From $39/mo

free_trial

Built for Shopify

Yes

Years live

10

launched May 25, 2016

Last updated

Jun 11, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+2

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

1051051041031035.003.752.501.250.00May 28May 30Jun 1Jun 3Jun 6Total reviewsRating (0–5)
ReturnZap Returns & Exchanges added 2 reviews over the last 28 days.

Category rank over time

Where ReturnZap Returns & Exchanges sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.

#13#13#14#15#15May 28May 31Jun 4Jun 8Jun 12Rank · Returns and exchanges
Best position observed: #13. ReturnZap Returns & Exchanges climbed 1 positions over the window.

Catalog position

Where ReturnZap Returns & Exchanges sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#15

of 167 active apps

Review count percentile

92th

vs category siblings

Rating percentile

63th

vs category siblings

Years on App Store

10

since 2016

Listing change cadence

What ReturnZap Returns & Exchanges has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to ReturnZap Returns & Exchangestagline: set to Advanced returns, exchanges, cre…description: set to Most returns end in a refund. Re…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Pro (+1 more)primary_price_value: set to 39categories: set to Returns and exchangesbuilt_for_shopify: no → yeslaunched_at: set to May 25, 2016works_with: set to Customer accountsshopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-03shopify_lastmod: 2026-06-03 → 2026-06-04shopify_lastmod: 2026-06-04 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-06shopify_lastmod: 2026-06-06 → 2026-06-07shopify_lastmod: 2026-06-07 → 2026-06-08shopify_lastmod: 2026-06-08 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 12

2026-06-10 → 2026-06-11

Shopify Lastmod · Jun 11

2026-06-08 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-07 → 2026-06-08

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive98% · 117
  • Neutral0% · 0
  • Negative2% · 2
We’ve had such a great experience with this app! The customer support team is outstanding—responsive, friendly, and incredibly helpful. They make everything easy and always go above and beyond to assist us. There’s so many customizable options for your return needs. Highly recommend!
Fostered Collection · 5★ ·

Top themes

    Plans

    ReturnZap Returns & Exchanges pricing tiers.

    Pro

    $39/month

    • Exchange for any product at any price
    • Return for store credit
    • Bonus store credit incentive
    • "Green returns" - No shipping required
    • International return shipping
    • Shipping labels and QR code returns
    • Advanced rules and return logic
    • Self-serve custom return portal

    Advanced

    $69/month

    • Automated processing based on tracking
    • 3rd party helpdesk integrations
    • Advanced package dimensions
    • Warehouse return receiving tools
    • Custom API integrations and webhooks
    • International return shipping labels

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

    Find every brand running ReturnZap Returns & Exchanges.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View ReturnZap Returns & Exchanges on the Shopify App Store ↗