OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
Starter
$49/month
3-day free trial
  • • 150 cases per 30-day billing window
  • • 10 cases in eligible 3-day trial
  • • Order-based intake and policy review
  • • Up to 3 evidence files, 5 MB each
  • • CSV export; no automatic refunds
Growth
$69/month
or $690/year and save 17%
  • • 600 cases per anchored monthly window
  • • Monthly or annual billing; no trial
  • • Rule-based case categorization
  • • Team assignment and bulk status updates
  • • Evidence, policy review and CSV export
Pro
$149/month
or $1,490/year and save 17%
  • • 2,000 cases per anchored monthly window
  • • Monthly or annual billing; no trial
  • • All Growth assignment and bulk tools
  • • Brand-specific versioned policies
  • • Service targets and in-app reminders
What does ReturnSort do?

ReturnSort helps merchant teams record return requests from existing store orders, review explainable policy decisions, attach evidence, and track ...

  • Create return cases from existing order items and attach evidence.
  • Review policy decisions with versioned return windows.
  • Assign cases in a team queue; review service reminders and trends.

Features

Returns and exchangesCustom policiesReturn windowsReturn reasonsReturn tracking
Review history
Daily review count on the Shopify App Store
0±0 · 3d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 3 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #239▼6

Tracked daily · last 4 days · as of 2026-10-02

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#187 of 189
Review percentile
2th
Rating percentile
52th
On the App Store
0 yrs
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Frequently asked questions

ReturnSort helps merchant teams record return requests from existing store orders, review explainable policy decisions, attach evidence, and track ... It's a returns and exchanges tool for ecommerce stores.