OngoingAI

Returnly usage & market intelligence

Pricing
Free trial available
Starter$29/month

90-day free trial

Growth$79/month
Scale$199/month
What does Returnly do?

AI returns management for Shopify: triage every return, draft replies, and auto-approve the safe ones. One-click refunds, store credit & exchanges.

  • AI classifies every return with risk score, category, reasoning, confidence
  • One-click refunds, native Shopify store credit, or exchange draft orders
  • Auto-approval rules with merchant-defined caps on value, item count, reasons

Features

Returns and exchangesAutomated refundsManual refundsExchangesStore creditEmail notifications
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#134 of 174
Review percentile
24th
Rating percentile
49th
On the App Store
0.3 yrs
Works with
Integrations listed for Returnly
Shopify Admin
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Frequently asked questions

AI returns management for Shopify: triage every return, draft replies, and auto-approve the safe ones. One-click refunds, store credit & exchanges. It's a returns and exchanges tool for ecommerce stores.