OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
Starter
$29/month
90-day free trial
Growth
$79/month
Scale
$199/month
What does Returnly do?

AI returns management for Shopify: triage every return, draft replies, and auto-approve the safe ones. One-click refunds, store credit & exchanges.

  • AI classifies every return with risk score, category, reasoning, confidence
  • One-click refunds, native Shopify store credit, or exchange draft orders
  • Auto-approval rules with merchant-defined caps on value, item count, reasons

Features

Returns and exchangesAutomated refundsManual refundsExchangesStore creditEmail notifications
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #134▼1

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#134 of 180
Review percentile
26th
Rating percentile
50th
On the App Store
0.3 yrs
Works with
Integrations listed for Returnly
Shopify Admin
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The App Store's own "more apps like this" for Returnly
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Frequently asked questions

AI returns management for Shopify: triage every return, draft replies, and auto-approve the safe ones. One-click refunds, store credit & exchanges. It's a returns and exchanges tool for ecommerce stores.