Returnly

Shopify returns and exchanges app by Shopitale·AI triages every return and auto-approves the safe ones — refunds, store credit & exchanges.

Snapshot

#175of 186 inReturns and exchanges

Returnly is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesReturns and exchanges

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

0

launched May 21, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Returnly sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#175

of 186 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Returnly has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-23 → 2026-06-21works_with: none → Shopify Adminshopify_lastmod: 2026-06-21 → 2026-06-29works_with: Shopify Admin → noneshopify_lastmod: 2026-06-29 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Works With · Jun 30

Shopify Admin → none

Shopify Lastmod · Jun 30

2026-06-21 → 2026-06-29

PricingIdentity & listingCadence

Plans

Returnly pricing tiers.

Starter

$29/month

    Growth

    $79/month

      Scale

      $199/month

        Capabilities

        What Returnly can do.

        The 5 capabilities Returnly lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

        Return options

        4
        • Automated refunds
        • Manual refunds
        • Exchanges
        • Store credit

        Return management

        1
        • Email notifications

        FAQ

        Returnly — frequently asked questions.

        What is Returnly on Shopify?
        Returnly is a Shopify app in the Returns and exchanges category. Returnly is AI-powered returns management for Shopify — returns, exchanges, refunds, and store credit from one queue. Every request is read by AI before you see it: the reason, the item, the order context. You get a recommendation, a confidence score, and a draft reply. Approve, deny, refund, or issue native Shopify store credit in one click — real Admin API mutations, no copy-paste between tabs. Auto-approval rules resolve the safe ones automatically. Branded self-service return portal.
        How much does Returnly cost?
        Returnly has 3 paid plans on the Shopify App Store, starting at $29/month and going up to $199/month.
        Is Returnly free?
        No, Returnly is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
        When was Returnly launched?
        Returnly launched on May 21, 2026.
        Is Returnly Built for Shopify?
        Returnly does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
        What are the best Returnly alternatives?
        Merchants commonly compare Returnly with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and Redo. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

        Alternatives

        Apps merchants pick instead.

        401layers UG (haftungsbeschraenkt)

        EU Withdrawal Button & Form

        4.90★2,174

        Known for: ease-of-use

        AfterShip

        AfterShip Returns & Exchanges

        4.70★1,270

        Known for: customer-support

        Appsdart Solutions Private Limited

        Return Prime:Return & Exchange

        4.80★740

        Known for: customer-support

        Redo Tech, Inc

        Redo

        5.00★669
        Browse more inAll Returns and exchanges apps

        Methodology

        Where the numbers come from.

        Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

        Find every brand running Returnly.

        Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

        Track Returnly — free Start free

        Prefer the source? View Returnly on the Shopify App Store ↗