OngoingAI

Returnit usage & market intelligence

Shopify rating

4.7 ★

3 reviews

What does Returnit do?

Automate returns. Recover more value. Returnit helps Shopify merchants streamline returns, exchanges and refund workflows through WhatsApp-based a...

  • WhatsApp-first returns
  • AI-assisted approvals
  • Flexible return workflows
  • Resale & recommerce workflows
  • Returns analytics

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsIn-store returnsStore creditAutomated approvalsReturn portalCustom policiesReturn reasonsSMS notificationsEmail notificationsCustom brandingRefund management
Review history
Daily review count on the Shopify App Store
3+1 · 26d· Rating 4.5★ → 4.7★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#59 of 174
Review percentile
67th
Rating percentile
63th
On the App Store
0.4 yrs
Works with
Integrations listed for Returnit
Customer accounts
Apps similar to Returnit
The App Store's own "more apps like this" for Returnit
EU Withdrawal Button & Form
4.9(2,288)

Free plan available

Revoq ‑ EU Withdrawal Button
4.9(534)

Free plan available

ShipStation Orders & Inventory
4.2(701)

Free trial available

Frequently asked questions

Automate returns. Recover more value. Returnit helps Shopify merchants streamline returns, exchanges and refund workflows through WhatsApp-based a... It's a returns and exchanges tool for ecommerce stores.