OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.7 ★
3 reviews
What does Returnit do?

Automate returns. Recover more value. Returnit helps Shopify merchants streamline returns, exchanges and refund workflows through WhatsApp-based a...

  • WhatsApp-first returns
  • AI-assisted approvals
  • Flexible return workflows
  • Resale & recommerce workflows
  • Returns analytics

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsIn-store returnsStore creditAutomated approvalsReturn portalCustom policiesReturn reasonsSMS notificationsEmail notificationsCustom brandingRefund management
Review history
Daily review count on the Shopify App Store
3+1 · 30d· Rating 4.5★ → 4.7★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #114

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#58 of 183
Review percentile
69th
Rating percentile
64th
On the App Store
0.5 yrs
Works with
Integrations listed for Returnit
Customer accounts
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Frequently asked questions

Automate returns. Recover more value. Returnit helps Shopify merchants streamline returns, exchanges and refund workflows through WhatsApp-based a... It's a returns and exchanges tool for ecommerce stores.