Return Helper

Shopify returns and exchanges app by Return Helper·Effortless Global Returns with 20+ Local Centers and a Custom Branded Portal

Snapshot

3.40(11 reviews)#48of 182 inReturns and exchanges

Ongoing.AI tracks Return Helper daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesReturns and exchanges

Rating

3.40

11 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

3

launched Jul 14, 2022

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#11#11#11#10#105.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 9Total reviewsRating (0–5)
Return Helper added 0 reviews over the last 28 days.

Category rank over time

Where Return Helper sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →

#36#45#54#63#72May 28May 31Jun 4Jun 8Jun 12Return Helper · #58Reverto · #57Kiwi · #59
Best position observed: #37. Return Helper slipped 21 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Return Helper sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#48

of 182 active apps

Review count percentile

73th

vs category siblings

Rating percentile

45th

vs category siblings

Years on App Store

3

since 2022

Listing change cadence

What Return Helper has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-07 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-25 → 2026-06-28

Shopify Lastmod · Jun 26

2026-06-22 → 2026-06-25

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.40(11 reviews)
  • 93%positive13
  • 0%neutral0
  • 7%negative1

Top themes

    What merchants praise

    “Super easy to use and very efficient! The return process was smooth and quick, and customer service was friendly and helpful throughout. Returning items used to be such a hassle, but this app made it stress-free. Highly recommend!”
    Paper Shoot Official · 5★ · 2025-04-22

    Plans

    Return Helper pricing tiers.

    Free

    Free to install

      Capabilities

      What Return Helper can do.

      The 9 capabilities Return Helper lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Return options

      1
      • Manual refunds

      Return management

      8
      • Automated approvals
      • Return portal
      • Non-returnable items
      • Return windows
      • Return reasons
      • Multi-language
      • Shipping labels
      • Email notifications

      FAQ

      Return Helper — frequently asked questions.

      What is Return Helper on Shopify?
      Return Helper, officially listed on the Shopify App Store as Return Helper: Return Centre, is a Shopify app in the Returns and exchanges category. Return Helper is an all-in-one return management solution built for global merchants. Designed to simplify and optimize your return operations, our platform connects with 20+ overseas warehouses across the U.S., Canada, Europe, Asia, and Australia — including Japan, Singapore, and Hong Kong. We integrate with 40+ international shipping partners, giving you the flexibility to offer local return addresses, reduce shipping costs, and improve customer satisfaction. It averages 3.40 out of 5 across 11 merchant reviews on the Shopify App Store.
      How much does Return Helper cost?
      Return Helper is priced at $0/month on the Shopify App Store.
      When was Return Helper launched?
      Return Helper launched on July 14, 2022 — over 3 years on the Shopify App Store. In that time it has gathered 11 merchant reviews.
      Is Return Helper Built for Shopify?
      Return Helper does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best Return Helper alternatives?
      Merchants commonly compare Return Helper with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      401layers UG (haftungsbeschraenkt)

      EU Withdrawal Button & Form

      4.90★2,168

      Known for: ease-of-use

      AfterShip

      AfterShip Returns & Exchanges

      4.70★1,269

      Known for: customer-support

      Appsdart Solutions Private Limited

      Return Prime:Return & Exchange

      4.80★735

      Known for: customer-support

      ShipStation

      ShipStation

      4.20★669

      Known for: customer-support

      Browse more inAll Returns and exchanges apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running Return Helper.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Request access Get alerts on Return Helper

      Prefer the source? View Return Helper on the Shopify App Store ↗