OngoingAI

Return Helper usage & market intelligence

Shopify rating

3.2 ★

13 reviews

Pricing
Free to install
FreeFree to install
What does Return Helper do?

Return Helper is a comprehensive return management solution designed to streamline and optimize the return process and aftermarket activities for retailers.

  • Customize your returns portal - logo, color, image, and return reasons.
  • Set return windows, non-returnables, and auto-approval rules to automate return.
  • Customers pay with Stripe; return labels from 40+ carriers are emailed instantly
  • Customers get customizable, multi-language emails at every step.
  • Items are unboxed within 24H at local hubs; status & photos update in dashboard.

Features

Returns and exchangesManual refundsAutomated approvalsReturn portalNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsEmail notifications
Review history
Daily review count on the Shopify App Store
13±0 · 27d· Rating steady at 3.2
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#68 on Aug 15 → #71 on Sep 5 · 22 observed days#713

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#34 of 174
Review percentile
81th
Rating percentile
55th
On the App Store
4.1 yrs
Works with
Integrations listed for Return Helper: Return Centre
Australia PostCanada PostDPDSagawa ExpressUPSUSPS

Frequently asked questions

Return Helper is a comprehensive return management solution designed to streamline and optimize the return process and aftermarket activities for retailers. It's a returns and exchanges tool for ecommerce stores.