OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
Essential
$28/month
3-day free trial
  • • 100 return requests/month
  • • Self-service returns portal
  • • Order lookup and status tracking
  • • Manual review workflow
Growth
$58/month
or $670/year and save 4%
  • • 500 return requests/month
  • • Includes Essential features
  • • AI return reason analysis
  • • Exchanges and store credit
  • • Product risk insights
Pro
$118/month
or $1,360/year and save 4%
  • • 2,000 return requests/month
  • • Includes Growth features
  • • Advanced product risk insights
  • • Variant-level return analysis
  • • Product optimization suggestions
What does ReturnGuard AI do?

ReturnGuard AI helps merchants manage return requests through a self-service portal and guide eligible shoppers toward exchanges or store credit be...

  • Create a self-service return portal for customers
  • Review, approve, or decline return requests in one dashboard
  • Use AI insights to find products causing frequent returns
  • Customize return notification templates

Features

Returns and exchangesManual refundsCustom policies
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #67▼16

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#146 of 180
Review percentile
19th
Rating percentile
50th
On the App Store
0.3 yrs
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Frequently asked questions

ReturnGuard AI helps merchants manage return requests through a self-service portal and guide eligible shoppers toward exchanges or store credit be... It's a returns and exchanges tool for ecommerce stores.