OngoingAI

Return Rabbit usage & market intelligence

Shopify rating

4.1 ★

9 reviews

Pricing
Free plan available
Free PlanFree
  • • For businesses just starting out!
Startup Plan$250/month

or $2,400/year and save 20%

  • • 1,200 Annual Returns
  • • Get a 10 Days free trail
Growth Plan$450/month

or $4,800/year and save 11%

  • • 6,000 Annual Returns
  • • Get a 10 Days free trail
Market Leader Plan$650/month

or $6,180/year and save 21%

  • • 12,000 Annual Returns
  • • Get a 10 Days free trail
What does Return Rabbit do?

Boost shopper loyalty with Return Rabbit: optimizing every return for exchanges and repeat shopping.

  • Automate returns for exchange, store credit, or refund with a branded portal
  • Pre-paid labels and tracking for major carriers around the world
  • Exchange for higher, same, and lower priced products
  • Proprietary exchange product recommendations and exchange incentives
  • Actionable analytics & ROI-based reporting

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsIn-store returnsQR codesGift cardsStore creditGift returnsDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesCustomer blocklistsAnalytics
Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#86 on Aug 24 → #84 on Aug 25 · 2 observed days#84▲2

Tracked daily · last 2 days · as of 2026-08-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#38 of 168
Review percentile
78th
Rating percentile
55th
On the App Store
4.5 yrs
Works with
Integrations listed for Return Rabbit
EasyPost / ShippoGorgias / ZendeskNetsuiteReCharge PaymentsShipHero / Pitney BowesShipStation / ShipEngine
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Frequently asked questions

Boost shopper loyalty with Return Rabbit: optimizing every return for exchanges and repeat shopping. It's a returns and exchanges tool for ecommerce stores.