Easy Returns Management System

Shopify returns and exchanges app by Spice Gems·Let's customers create a return request without logging in.

Snapshot

4.70(27 reviews)#34of 182 inReturns and exchanges

Ongoing.AI tracks Easy Returns Management System daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesReturns and exchanges

Rating

4.70

27 reviews

Pricing

From $19/mo

free_trial

Built for Shopify

No

Years live

10

launched Feb 1, 2016

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where Easy Returns Management System sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →

#44#52#60#67#75May 28May 31Jun 4Jun 8Jun 12Easy Returns Management System · #71Narvar Return and Exchange · #70ReturnPro Returns Portal · #72
Best position observed: #45. Easy Returns Management System slipped 5 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Easy Returns Management System sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#34

of 182 active apps

Review count percentile

82th

vs category siblings

Rating percentile

53th

vs category siblings

Years on App Store

10

since 2016

Listing change cadence

What Easy Returns Management System has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-07 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(27 reviews)
  • 91%positive41
  • 4%neutral2
  • 4%negative2

Top themes

    What merchants praise

    “Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!”
    MINIMALE ANIMALE · 5★

    What merchants complain about

    “Not good. It creates a very easy top use interface for customers to fill out RMA requests, emails you the details, and then stops. Nothing else. $18.99/month for a simple email user interface? Unless I'm missing something, it's not worth $5/month. And If I am missing something, it needs better instructions.”
    Titanparacord · 2★

    Plans

    Easy Returns Management System pricing tiers.

    Standard Plan

    $19.99/month

      Capabilities

      What Easy Returns Management System can do.

      The 4 capabilities Easy Returns Management System lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Return options

      1
      • Manual refunds

      Return management

      3
      • Shipping labels
      • Return tracking
      • Email notifications

      FAQ

      Easy Returns Management System — frequently asked questions.

      What is Easy Returns Management System on Shopify?
      Easy Returns Management System is a Shopify app in the Returns and exchanges category. The Returns Management System App integrates with Shopify and provides for a seamless experience for managing returns. We make it easy for your customers to file a return and we make it easier for you handle returns requests. This app is bundled with tons of features. Easy for Customers. Simply embed a Request Creation form on your store and allow your customers to create returns without logging in. It averages 4.70 out of 5 across 27 merchant reviews on the Shopify App Store.
      How much does Easy Returns Management System cost?
      Easy Returns Management System has a single paid plan at $19/month on the Shopify App Store.
      Is Easy Returns Management System free?
      No, Easy Returns Management System is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
      When was Easy Returns Management System launched?
      Easy Returns Management System launched on February 1, 2016 — over 10 years on the Shopify App Store. In that time it has gathered 27 merchant reviews.
      Is Easy Returns Management System Built for Shopify?
      Easy Returns Management System does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best Easy Returns Management System alternatives?
      Merchants commonly compare Easy Returns Management System with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      401layers UG (haftungsbeschraenkt)

      EU Withdrawal Button & Form

      4.90★2,168

      Known for: ease-of-use

      AfterShip

      AfterShip Returns & Exchanges

      4.70★1,269

      Known for: customer-support

      Appsdart Solutions Private Limited

      Return Prime:Return & Exchange

      4.80★735

      Known for: customer-support

      ShipStation

      ShipStation

      4.20★669

      Known for: customer-support

      Browse more inAll Returns and exchanges apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running Easy Returns Management System.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Request access Get alerts on Easy Returns Management System

      Prefer the source? View Easy Returns Management System on the Shopify App Store ↗