OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
What does Return Audit do?

A refund isn't always a return: orders cancelled before shipping are refunded too. Return Audit shows your real return rate: orders refunded after ...

  • Real return rate: cancellations and pre-ship edits left out
  • The reason customers gave for returning each item, in their own words
  • A specific change to make for each product, not general advice
  • Refunds with no product attached are counted, not hidden
  • Works alongside your existing returns app or Shopify's own returns

Features

Returns and exchangesAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #240▼11

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#165 of 183
Review percentile
10th
Rating percentile
51th
On the App Store
0.1 yrs
Apps similar to Return Audit
The App Store's own "more apps like this" for Return Audit
EU Withdrawal Button & Form
4.9(2,311)

Free plan available

Revoq ‑ EU Withdrawal Button
4.8(555)

Free plan available

ShipStation Orders & Inventory
4.2(706)

Free trial available

Frequently asked questions

A refund isn't always a return: orders cancelled before shipping are refunded too. Return Audit shows your real return rate: orders refunded after ... It's a returns and exchanges tool for ecommerce stores.