Returbo
Shopify returns and exchanges app by Returbo AB·Returns, exchanges, withdrawal form & store credit — self-service & EU 2023/2673 compliant.
Snapshot
Ongoing.AI tracks Returbo daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
86 reviews
Pricing
From $89/mo
free_trial
Built for Shopify
No
Years live
3
launched Jan 26, 2023
Last updated
Jul 7, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+3
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Returbo sits day-by-day in Returns and exchanges.
Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →
Catalog position
Where Returbo sits in the App Store.
Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.
Rank in Returns and exchanges
#19
of 188 active apps
Review count percentile
90th
vs category siblings
Rating percentile
67th
vs category siblings
Years on App Store
3
since 2023
Listing change cadence
What Returbo has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 8
2026-07-06 → 2026-07-07
Shopify Lastmod · Jul 7
2026-07-01 → 2026-07-06
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Reviews
What merchants are saying
- 99%positive92
- 0%neutral0
- 1%negative1
Top themes
What merchants praise
“Smidig implementering som har förenklat vår returhantering! Enkelt att använda både för oss och för våra kunder.”
Plans
Returbo pricing tiers.
Core
$89/month
- 1 shipping carrier
- 30 returns/exchange/complaints per month
- Autogenerated returnslips
- Two languages - English + one more
- Automated variant exchanges
- Complaints attach image + comment
- Withdrawal form EU Directive 2023/2673
Plus
$249/month
- 3 shipping carriers
- 200 returns/exchange/complaints per mon
- Three languages - English + two more
- Attach images & comments to returns
- One Special dealine per request type
- Customize return form
- Different return locations per carrier
- Automatic tracking of returns
Premium
$479/month
- 5 shipping carriers
- 600 returns/exchange/complaints per mon
- Rule customization
- Nudge Exchanges
- Upsell and Store credit
- Cancel group discounts (eg 3 for 2)
- Proforma (international invoices)
- Custom costs
Enterprise
$1,124/month
- Unlimited shipping carriers
- 1500 returns/exchange/complaints per mon
- Dedicated development time
- Dedicated account manager
- All in Premium
Capabilities
What Returbo can do.
The 28 capabilities Returbo lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Returns and exchanges
Return options
9- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount codes
Return management
14- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- SMS notifications
- Email notifications
- Custom branding
- Refund management
- Stock updates
Legal
Compliance
3- Data privacy
- Terms and conditions
- Compliance reports
Customization
2- Widget position
- Multi-language
FAQ
Returbo — frequently asked questions.
What is Returbo on Shopify?
How much does Returbo cost?
Is Returbo free?
When was Returbo launched?
Is Returbo Built for Shopify?
What are the best Returbo alternatives?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Returbo.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Returbo on the Shopify App Store ↗