OngoingAI

RetentionLab usage & market intelligence

Pricing
Free trial available
Starter$29.99/month

14-day free trial

  • • Sync up to 2,500 contacts
  • • 14-day free trial
Launch$99/month

7-day free trial

  • • Sync up to 10,000 contacts
  • • 7-day free trial
Grow$399/month
  • • Sync up to 50,000 contacts
Accelerate$699/month
  • • Sync up to 100,000 contacts
What does RetentionLab do?

RetentionLab helps ecommerce brands increase retention, grow customer lifetime value, reduce churn risk, and turn one-time buyers into loyal repeat customers

  • Catches customers about to churn while you can still keep them.
  • See every opportunity ranked by the revenue at stake, highest priority first.
  • Finds who's ready to reorder and who's open to a cross-sell.
  • Syncs ready-to-use audiences to Klaviyo, Mailchimp, and your other tools.
  • Runs on autopilot once connected. No new tool to learn, no flows to rebuild.

Features

Customer loyalty - OtherAnalyticsActivity trackingSegmentationLifetime value (LTV)Loyalty analysisCohort analysisAI insightsMarketing attributionROASFunnel analysisAnalytics dashboardBenchmarkingHistorical analysisForecastingGDPR compliance
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Customer loyalty - Other#71 on Aug 15 → #71 on Sep 5 · 22 observed days#71

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Customer loyalty - Other on the App Store
Rank by reviews
#23 of 36
Review percentile
39th
Rating percentile
58th
On the App Store
0.3 yrs
Works with
Integrations listed for RetentionLab: Reduce Churn
KlaviyoMailchimpOmnisendRecharge
Apps similar to RetentionLab
The App Store's own "more apps like this" for RetentionLab
Retention X: Grow Profit & LTV
5.0(127)

Free trial available

Repeat Customer Insights
5.0(14)

Free trial available

SegmentIQ ‑ Customer CRM

Free plan available

Frequently asked questions

RetentionLab helps ecommerce brands increase retention, grow customer lifetime value, reduce churn risk, and turn one-time buyers into loyal repeat customers It's a customer loyalty - other tool for ecommerce stores.