RetentionLab

Shopify analytics app by RetentionLab·Retain the customers you already paid to acquire. Automatically synced to Klaviyo.

Snapshot

#594of 1,290 inAnalytics

RetentionLab is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked Jun 10, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesAnalytics

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

0

launched Jun 3, 2026

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

—

Rating change

7-day Δ

—

28-day Δ

+0.00

Catalog position

Where RetentionLab sits in the App Store.

Rank and percentile inside the Analytics category — the competitive shape of the niche around this app.

Rank in Analytics

#594

of 1290 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What RetentionLab has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-11 → 2026-06-13pricing_tiers: Starter (+3 more) → Starter (+3 more)name: RetentionLab → RetentionLab: Reduce Churntagline: Customer intelligence and retent… → Retain the customers you already…description: RetentionLab helps ecommerce bra… → Klaviyo can send anything. It ju…shopify_lastmod: 2026-06-13 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-13 → 2026-06-30

Description · Jun 14

RetentionLab helps ecommerce bra… → Klaviyo can send anything. It ju…

Tagline · Jun 14

Customer intelligence and retent… → Retain the customers you already…

PricingIdentity & listingCadence

Plans

RetentionLab pricing tiers.

Starter

$29.99/month

  • Sync up to 2,500 contacts
  • 14-day free trial

Launch

$99/month

  • Sync up to 10,000 contacts
  • 7-day free trial

Grow

$399/month

  • Sync up to 50,000 contacts

Accelerate

$699/month

  • Sync up to 100,000 contacts

Capabilities

What RetentionLab can do.

The 14 capabilities RetentionLab lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Customer behavior

5
  • Activity tracking
  • Segmentation
  • Lifetime value (LTV)
  • Loyalty analysis
  • Cohort analysis

Marketing and sales

4
  • AI insights
  • Marketing attribution
  • ROAS
  • Funnel analysis

Visuals and reports

5
  • Analytics dashboard
  • Benchmarking
  • Historical analysis
  • Forecasting
  • GDPR compliance

FAQ

RetentionLab — frequently asked questions.

What is RetentionLab on Shopify?
RetentionLab, officially listed on the Shopify App Store as RetentionLab: Reduce Churn, is a Shopify app in the Analytics category. Klaviyo can send anything. It just can't tell you who to send it to, or when. RetentionLab watches your store and finds the customers about to churn, ready to reorder, or due for a cross-sell. You see them on one dashboard, ranked by the revenue actually at stake, then sync the ones you want into Klaviyo as ready-to-use segments. Your existing flows do the sending. Connect it once and it runs on its own. It's an action list, not another set of reports to dig through.
How much does RetentionLab cost?
RetentionLab has 4 paid plans on the Shopify App Store, starting at $29/month and going up to $699/month.
Is RetentionLab free?
No, RetentionLab is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
When was RetentionLab launched?
RetentionLab launched on June 3, 2026.
Is RetentionLab Built for Shopify?
RetentionLab does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best RetentionLab alternatives?
Merchants commonly compare RetentionLab with Data Export IO, Report Pundit, Microsoft Clarity, and BR. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Estore Automate

Data Export IO: Reports

5.00★1,939

Estore Automate

Report Pundit: Custom Reports

5.00★1,896

Microsoft Clarity

Microsoft Clarity: AI Insights

4.60★1,640

Known for: bug

Better Reports Technologies

BR ‑ Better Reports

5.00★1,155

Known for: customer-support

Browse more inAll Analytics apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running RetentionLab.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track RetentionLab — free Start free

Prefer the source? View RetentionLab on the Shopify App Store ↗