OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
128 reviews
What merchants actually report
4.99average· 123 reviews analyzed· 121 with written feedback
99% 5★0% ≤3★

39% of attributable reviewers are United States merchants. 22% had used the app for a year or more when they reviewed.

The developer replies to 85% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 4.99 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
85%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
22%
Using 1yr+ at review
Top merchant markets
United States 39%Germany 13%United Kingdom 13%Australia 8%Netherlands 8%
Tenure when reviewed
days 13%months 65%a year or more 22%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter
$49/month
30-day free trial
  • • Customer & Analytics
  • • Product Analytics
  • • Customer Segmentation: 30 Segments
  • • Audience Builder
  • • Data Enhancer
Core
$149/month
30-day free trial
  • • Everything in Starter
  • • Customer Segmentation: 50 Segments
  • • Marketing Attribution
  • • Conversion API
  • • Site Merchandising
Growth
$249/month
30-day free trial
  • • Everything in Core
  • • Customer Segmentation: 100 Segments
  • • Lifetime Value & Churn Risk Prediction
  • • Revenue Forecasting
  • • AI-Powered Product Recommendations
What does Retention X do?

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

  • Customer Intelligence: LTV, cohorts, RFM, attribution & product insights
  • Identity & Tracking: Server-side, cross-device. Resolve anonymous sessions
  • Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok
  • Auto Merchandising: Sort products & collections based on real conversion data
  • Conversion API: Push enriched events to ad platforms for to optimize spend

Features

Customer loyalty - OtherAnalyticsReal-time trackingActivity trackingEvent trackingSegmentationLifetime value (LTV)Loyalty analysisCohort analysisAI insightsMarketing attributionCheckout analyticsROASProfit insightsPurchase trackingFunnel analysisUTM trackingAbandoned cartPixel trackingAnalytics dashboardCustom dashboardsMulti-store reportsBenchmarkingCustom reportsData exportHistorical analysisForecastingReport schedulingNotificationsGDPR compliance
Review history
Daily review count on the Shopify App Store
128+6 · 30d~0.2/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Customer loyalty - Other
    #6▲1
  • Analytics
    #85▲11

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Customer loyalty - Other on the App Store
Rank by reviews
#1 of 36
Review percentile
100th
Rating percentile
100th
On the App Store
5.8 yrs
Works with
Integrations listed for Retention X: Grow Profit & LTV
AttentiveGoogle AdsKlaviyoMetaRechargeTikTok
Apps similar to Retention X
The App Store's own "more apps like this" for Retention X
Repeat Customer Insights
5.0(14)

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Frequently asked questions

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations. It's a customer loyalty - other tool for ecommerce stores.