Retentics

Shopify email marketing app by Fridays Lab, Inc.·Retentics shows Klaviyo what each customer wants next and when, making every flow feel personal.

Snapshot

5.00(20 reviews)#70of 378 inEmail marketing

Ongoing.AI tracks Retentics daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesEmail marketingUpsell and cross-sell

Rating

5.00

20 reviews

Pricing

From $58/mo

free_trial

Built for Shopify

No

Years live

2

launched Nov 24, 2023

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#20#20#20#19#195.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
Retentics added 0 reviews over the last 28 days.

Category rank over time

Where Retentics sits day-by-day in Email marketing.

Position across the Email marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Email marketing leaderboard →

#34#43#52#61#70May 28May 31Jun 4Jun 8Jun 12Retentics · #60AfterShip Email Marketing,SMS · #59Drop Hint 2.0 SMS Email Postal · #61
Best position observed: #54. Retentics climbed 6 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Retentics shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Retentics ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #65 on "email marketing".

#64#76#88#99#111May 29Jun 6Jun 14Jun 22Jul 1email marketingreplay
2 terms, 42 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • email marketing

    #75

    best #65

    +20 positions

  • replay

    #110

    best #92

    −18 positions

Catalog position

Where Retentics sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#70

of 378 active apps

Review count percentile

82th

vs category siblings

Rating percentile

77th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Retentics has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-08 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-30Jun 10, 26Jun 20, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-22 → 2026-06-30

Shopify Lastmod · Jun 23

2026-06-18 → 2026-06-22

Shopify Lastmod · Jun 19

2026-06-16 → 2026-06-18

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(20 reviews)
  • 100%positive20
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “We care a lot about customer experience, so we were nervous about letting AI handle it. With every customer’s routine being different, we didn’t think an automated tool could get it right. The Retentics team changed that by showing us how their AI makes recommendations. Now we trust it to send personal suggestions, and repeat purchases are way up!”
    House of Balance · 5★ · 2026-03-31

    Plans

    Retentics pricing tiers.

    Starter

    $58/month

    • 1,000 emails from Retentics flows

    Essential

    $198/month

    • 4,000 emails from Retentics flows

    Growth

    $398/month

    • 8,000 emails from Retentics flows

    Scale

    $698/month

    • 14,000 emails from Retentics flows

    Capabilities

    What Retentics can do.

    The 19 capabilities Retentics lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Email marketing

    Campaign types

    9
    • Email campaigns
    • Newsletters
    • Upsell emails
    • Cross-sell emails
    • Welcome emails
    • Price drop emails
    • Back-in-stock emails
    • Win-back emails
    • Product recommendations

    Managing campaigns

    4
    • AI generation
    • Automations
    • Targeting
    • Segmentation

    Upsell and cross-sell

    Offers and recommendations

    2
    • Product recommendations
    • AI recommendations

    Analytics

    4
    • A/B testing
    • Conversion rates
    • Recommendation performance
    • Optimization suggestions

    FAQ

    Retentics — frequently asked questions.

    What is Retentics on Shopify?
    Retentics, officially listed on the Shopify App Store as Retentics: Repeat Order AI, is a Shopify app in the Email marketing category. We analyze SKU-level purchase behavior to identify buyer cohorts — each with its own repurchase window, product preferences, and dynamic offers. Then automatically upgrade every Klaviyo flow to match. Smart Timing fires flows the moment each customer is ready. Smart Recs surface what they'll actually buy. Smart Offers protect margin without training discount-hunters. The result: more 2nd orders and compounding LTV on autopilot. It averages 5.00 out of 5 across 20 merchant reviews on the Shopify App Store.
    How much does Retentics cost?
    Retentics has 4 paid plans on the Shopify App Store, starting at $58/month and going up to $698/month.
    Is Retentics free?
    No, Retentics is a paid Shopify app. Plans start at $58/month on the Shopify App Store.
    When was Retentics launched?
    Retentics launched on November 24, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 20 merchant reviews.
    Is Retentics Built for Shopify?
    Retentics does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Retentics alternatives?
    Merchants commonly compare Retentics with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and PageFly Landing Page Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Flow

    4.70★11,368

    Known for: performance

    Pop Convert

    Pop Convert ‑ Pop Ups, Banners

    4.90★8,304

    Known for: pricing

    SendWILL

    SendWILL Popup Email Marketing

    4.90★7,073

    Known for: customer-support

    PageFly

    PageFly Landing Page Builder

    4.90★5,645

    Known for: customer-support

    Browse more inAll Email marketing apps All Upsell and cross-sell apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Retentics.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Retentics

    Prefer the source? View Retentics on the Shopify App Store ↗