RetainPulse ‒ Segment Insights

RetainPulse, officially listed on the Shopify App Store as RetainPulse ‒ Segment Insights, is a Shopify app in the Analytics category. See which customers are loyal, at risk, or slipping away — in one dashboard. Most RFM tools use relative scoring, so segments shift with every new order. RetainPulse uses fixed, industry-adjusted benchmarks. Choose your store category and every customer is scored against thresholds tuned to real buying cycles. Eight segments from Champions to Dormant. Health dashboard with trends. Cohort retention grids. Each segment has a Focus Page with action guides so you know what to do next.

RetainPulse offers a free plan and a single paid plan at $29/month. The free plan includes Full dashboard with health summary, Segment distribution and trends, and Cohort retention analysis. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — RetainPulse offers a free plan alongside paid options. The free plan includes Full dashboard with health summary, Segment distribution and trends, and Cohort retention analysis. Paid plans start at $29/month for advanced features.

RetainPulse launched on May 11, 2026.

RetainPulse does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare RetainPulse with Data Export IO, Report Pundit, Microsoft Clarity, and BR. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.