OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
1,169 reviews
What merchants actually report
4.86average· 1,100 reviews analyzed· 723 with written feedback
90% 5★2% ≤3★

38% of attributable reviewers are United States merchants. 14% had used the app for a year or more when they reviewed.

The developer replies to 29% of reviews overall and 67% of critical ones.

Recent sentiment holds steady at 4.91, in line with the 4.86 lifetime average.

Rating · last 90d
4.91
Recent direction
Replies to reviews
29%
Developer response rate
Replies to critical
67%
On 3★ and below
Long-term reviewers
14%
Using 1yr+ at review
Top merchant markets
United States 38%United Kingdom 12%Australia 9%Canada 7%France 5%
Tenure when reviewed
under a day 46%days 21%months 18%a year or more 14%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Beginner
Free
  • • 50 emails / month
  • • Customizable email templates
  • • Multiple review links
  • • Flexible email triggers
  • • Bad reviews filter
Lite
$9.99/month
  • • 150 emails / month
  • • + All Beginner plan features
  • • HTML email editor
  • • Import from .CSV
  • • Sending time option
Standard
$24.99/month
  • • 500 emails / month
  • • + All Lite plan features
  • • Sending frequency option
  • • Email blacklist
  • • Order delivered/Order tag email trigger
Advanced
$49.99/month
  • • 1500 emails / month
  • • + All Standard plan features
  • • Branded email domain
  • • Aftership integration
  • • VIP customer support
What does Reputon Customer Reviews App do?

Collect reviews on Facebook, Etsy, Trustpilot and Google reviews. Send automated AI personalized follow-up emails when clients receive orders.

  • NEW! AI email localization: send emails in customers' language
  • Add coupons to get more reviews on Google, Trustpilot, SmartCustomer, etc.
  • Add a RATE US widget to your storefront.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • Email analytics; AI-personalized follow-up emails

Features

Product reviewsStar ratingsBadgesEmail requestsPush notificationsPop-upsSurveysQR codesAutomationsCustom requestsSocial proofReviewsReview countSocial links
Review history
Daily review count on the Shopify App Store
1,169+80 · 30d~2.7/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews
    #6▲3
  • Social proof
    #7▲3

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Product reviews on the App Store
Rank by reviews
#10 of 420
Review percentile
98th
Rating percentile
77th
On the App Store
8 yrs
Works with
Integrations listed for Reputon Customer Reviews App
Customer accountsShopify FlowShopify AdminAfterShipemailfacebook reviewsgoogle reviewsTrustpilot
Apps similar to Reputon Customer Reviews App
The App Store's own "more apps like this" for Reputon Customer Reviews App
Loox ‑ Product Reviews App
4.9(9,660)

Free plan available

Judge.me Ali Reviews Importer
4.9(227)

Free

Reputon Google Reviews
5.0(1,529)

Free to install

Frequently asked questions

Collect reviews on Facebook, Etsy, Trustpilot and Google reviews. Send automated AI personalized follow-up emails when clients receive orders. It's a product reviews tool for ecommerce stores.