Reputon Customer Reviews App
Shopify product reviews app by Reputon·Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback.
Snapshot
Ongoing.AI tracks Reputon Customer Reviews App daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.90
1,071 reviews
Pricing
From $9/mo
freemium
Built for Shopify
Yes
Years live
7
launched Sep 26, 2018
Last updated
Jul 1, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+5
28-day Δ
+12
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where Reputon Customer Reviews App sits day-by-day in Product reviews.
Position across the Product reviews page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Product reviews leaderboard →
Keyword rank over time
Where Reputon Customer Reviews App shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term Reputon Customer Reviews App ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #16 on "reviews".
reviews
#22
best #16
no change
Catalog position
Where Reputon Customer Reviews App sits in the App Store.
Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.
Rank in Product reviews
#12
of 385 active apps
Review count percentile
97th
vs category siblings
Rating percentile
68th
vs category siblings
Years on App Store
7
since 2018
Listing change cadence
What Reputon Customer Reviews App has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Pricing Tiers · Jul 2
Beginner (+3 more) → Beginner (+3 more)
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Reviews
What merchants are saying
- 97%positive1,084
- 2%neutral18
- 1%negative11
Popular mentions
- pricing
- feature limitation
Top themes
- pricing1
- feature limitation1
What merchants praise
“Thanks for the heads up! I understand what the app Reputon is now. We always appreciate good reviews and learning about not so good ones, esp when the customer doesn't even let us know! This is a case of the customer not interpreting the return policy correctly.”
What merchants complain about
“Je suis une boutique shopify PLUS, il augmente sans cesse les prix, lite 9.99, standard 24.99, avancé 49.99, lorsqu'on dit on veut envoyer plus de 10.000 mails il crée en plus 2 option ... honteux ! à fuir”
Plans
Reputon Customer Reviews App pricing tiers.
Beginner
Free
- 50 emails / month
- Customizable email templates
- Multiple review links
- Flexible email triggers
- Bad reviews filter
- Email stats
- AI email localization
Lite
$9.99/month
- 150 emails / month
- + All Beginner plan features
- HTML email editor
- Import from .CSV
- Sending time option
- Skip POS orders option
Standard
$24.99/month
- 500 emails / month
- + All Lite plan features
- Sending frequency option
- Email blacklist
- Order delivered/Order tag email trigger
Advanced
$49.99/month
- 1500 emails / month
- + All Standard plan features
- Branded email domain
- Aftership integration
- VIP customer support
Capabilities
What Reputon Customer can do.
The 12 capabilities Reputon Customer lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Product reviews
Display options
2- Star ratings
- Badges
Ways to collect reviews
7- Email requests
- Push notifications
- Pop-ups
- Surveys
- QR codes
- Automations
- Custom requests
Social proof
Content types
1- Reviews
Display options
2- Review count
- Social links
FAQ
Reputon Customer — frequently asked questions.
What is Reputon Customer on Shopify?
How much does Reputon Customer cost?
Is Reputon Customer free?
When was Reputon Customer launched?
Is Reputon Customer Built for Shopify?
What are the best Reputon Customer alternatives?
What complaints come up about Reputon Customer?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Reputon Customer Reviews App.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Reputon Customer Reviews App on the Shopify App Store ↗