OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Free
Free
  • • 3 returns/month
  • • Access to all features
  • • Prepaid return labels
  • • Exchange, refund or store credit options
  • • Customised return portal
Starter
$29/month
  • • 50 returns/month
  • • Access to all features
  • • Prepaid return labels
  • • Exchange, refund or store credit options
  • • Customised return portal
Growth
$79/month
  • • 200 returns/month
  • • Access to all features
  • • Prepaid return labels
  • • Exchange, refund or store credit options
  • • Customised return portal
Pro
$279/month
  • • Unlimited returns/month
  • • Access to all features
  • • Prepaid return labels
  • • Exchange, refund or store credit options
  • • Customised return portal
What does Royal Returns & Exchanges do?

Recover revenue from returns with exchanges, store credit, and a branded customer portal. Automated prepaid labels and smart return rules for Shopify.

  • Turn refunds into exchanges or store credit with a branded self-serve portal.
  • Return policies with rules for final sale, fraud prevention, and fees.
  • Prepaid return labels generated automatically through major global carriers.
  • Analytics showing return trends, revenue retained, and top return reasons.
  • Fully white-labeled portal: Fully customize your return portal.

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsStore creditDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesAnalytics
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #151▲2

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#81 of 183
Review percentile
56th
Rating percentile
100th
On the App Store
0.4 yrs
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Frequently asked questions

Recover revenue from returns with exchanges, store credit, and a branded customer portal. Automated prepaid labels and smart return rules for Shopify. It's a returns and exchanges tool for ecommerce stores.