OngoingAI

Royal Returns & Exchanges usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • 3 returns/month
  • Access to all features
  • Prepaid return labels
  • Exchange, refund or store credit options
  • Customised return portal
Starter$29/month
  • 50 returns/month
  • Access to all features
  • Prepaid return labels
  • Exchange, refund or store credit options
  • Customised return portal
Growth$79/month
  • 200 returns/month
  • Access to all features
  • Prepaid return labels
  • Exchange, refund or store credit options
  • Customised return portal
Pro$279/month
  • Unlimited returns/month
  • Access to all features
  • Prepaid return labels
  • Exchange, refund or store credit options
  • Customised return portal
What does Royal Returns & Exchanges do?

Recover revenue from returns with exchanges, store credit, and a branded customer portal. Automated prepaid labels and smart return rules for Shopify.

  • Turn refunds into exchanges or store credit with a branded self-serve portal.
  • Return policies with rules for final sale, fraud prevention, and fees.
  • Prepaid return labels generated automatically through major global carriers.
  • Analytics showing return trends, revenue retained, and top return reasons.
  • Fully white-labeled portal: Fully customize your return portal.

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsStore creditDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesAnalytics
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 5.0
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#82 of 174
Review percentile
53th
Rating percentile
100th
On the App Store
0.4 yrs

Frequently asked questions

Recover revenue from returns with exchanges, store credit, and a branded customer portal. Automated prepaid labels and smart return rules for Shopify. It's a returns and exchanges tool for ecommerce stores.