OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free trial available
Basic
$9.99/month
14-day free trial
  • • 14-day free trial
  • • 1 Finance Users
  • • 30 Refunds/month
  • • Daily email notifications
  • • Browser login for Finance
Pro
$14.99/month
  • • 2 Finance Users
  • • 80 Refunds/month
  • • Daily email notifications
  • • Browser login for Finance
Advanced
$19.99/month
  • • 3 Finance Users
  • • 130 Refunds/month
  • • Daily email notifications
  • • Browser login for Finance
Plus
$24.99/month
  • • 4 Finance Users
  • • 200 Refunds/month
  • • Daily email notifications
  • • Browser login for Finance
What does RefundsExpert do?

Manage refunds and returns with clear workflows, roles, and audit logs. RefundsExpert adds structure and visibility without replacing Shopify’s refund system.

  • Operations creates the refund with all order details pulled automatically.
  • Finance gets assigned and notified daily with exactly what they need to process.
  • Management has full visibility of pending, overdue, and completed refunds.
  • Customers can submit requests directly — no emails, no chaos

Features

Returns and exchangesManual refundsReturn portalEmail notificationsRefund management
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #175▼1

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#79 of 183
Review percentile
57th
Rating percentile
100th
On the App Store
0.5 yrs
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Frequently asked questions

Manage refunds and returns with clear workflows, roles, and audit logs. RefundsExpert adds structure and visibility without replacing Shopify’s refund system. It's a returns and exchanges tool for ecommerce stores.